Hollywoodbets Branch Operations Manager

2 weeks ago


Pietermaritzburg, KwaZulu-Natal, South Africa Hollywoodbets Full time

Hollywoodbets is seeking an experienced Team Leader to join our team in Pietermaritzburg. As a Team Leader, you will be responsible for managing the branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.



Main Responsibilities


  • Branch Growth: Ensure achievement of targets within your area in accordance with branch budget.
  • Cash Administration: Manage cash within the branch according to defined processes and procedures, minimizing risks and theft.
  • Branch Reporting: Ensure daily newsflashes provide a high-level overview of operations for the day.
  • Security Management: Be aware of surroundings when opening and closing the branch, and ensure all security factors are adhered to.
  • Branch Appearance: Ensure the branch is always neat and tidy, and facilities are well maintained.
  • Compliance: Ensure compliance with company's internal control policy and legislative requirements.
  • Communication: Ensure all operational communication within the branch is circulated to all team members.
  • People Management: Manage team member rosters and schedules to ensure the branch is adequately staffed.
  • Guest Service: Provide good guest service by being friendly, helpful, and polite at all times.


Requirements


  • Strong numerical literacy and financial acumen.
  • Focused driven with exceptional attention to detail.
  • Strong sense of accountability.
  • Good understanding of betting procedures and different betting types.
  • Excellent problem-solving skills.
  • Excellent presentation and reporting skills.


At Hollywoodbets, we are committed to providing a positive and inclusive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.


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