Hollywoodbets Branch Operations Manager
2 weeks ago
Hollywoodbets is seeking an experienced Team Leader to join our team in Pietermaritzburg. As a Team Leader, you will be responsible for managing the branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
Main Responsibilities
- Branch Growth: Ensure achievement of targets within your area in accordance with branch budget.
- Cash Administration: Manage cash within the branch according to defined processes and procedures, minimizing risks and theft.
- Branch Reporting: Ensure daily newsflashes provide a high-level overview of operations for the day.
- Security Management: Be aware of surroundings when opening and closing the branch, and ensure all security factors are adhered to.
- Branch Appearance: Ensure the branch is always neat and tidy, and facilities are well maintained.
- Compliance: Ensure compliance with company's internal control policy and legislative requirements.
- Communication: Ensure all operational communication within the branch is circulated to all team members.
- People Management: Manage team member rosters and schedules to ensure the branch is adequately staffed.
- Guest Service: Provide good guest service by being friendly, helpful, and polite at all times.
Requirements
- Strong numerical literacy and financial acumen.
- Focused driven with exceptional attention to detail.
- Strong sense of accountability.
- Good understanding of betting procedures and different betting types.
- Excellent problem-solving skills.
- Excellent presentation and reporting skills.
At Hollywoodbets, we are committed to providing a positive and inclusive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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