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Spare Parts Manager for the Fives Group
2 weeks ago
At The Unlimited, we are looking for a highly skilled Spare Parts Manager to join our team. As a key member of our operations department, you will be responsible for defining and implementing our purchasing strategy, supply chain management, and leading sales activities to provide effective supply and services to our clients.
Job DescriptionThis role is critical in ensuring the growth of our spare parts revenue as well as increasing customer service levels. You will oversee the sales function for spare parts, implement a process roadmap to fulfill customer demand, and budget and forecast order intake with a roadmap plan in support of the same.
You will establish and review fixed pricing and framework agreements for spare parts and repairs, establish and monitor related KPIs, and attend to concerns and implement improvements.
Your responsibilities will also include staying up to date on competition and market offerings, expediting all customer orders, and managing customer relationships with regular progress updates on quote queries and expediting queries.
Additionally, you will oversee the procurement and supply function, monitoring supplier databases, developing suppliers to meet our needs in terms of quality, price, lead time, and confidentiality.
You will source manufacturing suppliers required to perform outsourced work, pre-qualify suppliers / contractors, conduct site visits of prospective suppliers, and ensure compliance with BBBEE (suppliers and spend).
Logistics FunctionYou will manage the logistics function, organising all transportation of spare parts from overseas suppliers to the end customer with all necessary documentation.
You will work closely with agents to expedite deliveries and with customers on deliveries of larger items to site, to prevent unnecessary double handling.
You will ensure that incoterms are strictly monitored and maintained, transport budgets are adhered to, and all departmental procedures are maintained, kept up-to-date, and adhered to.
Education and ExperienceWe require a tertiary qualification in either mechanical, electrical, or industrial engineering fields, with experience in sales and customer account management.
Marketing, Commerce, or Business-related qualifications with experience in a technical / engineering sales environment will be beneficial.
A strong leadership background, analytical skills, and SAP knowledge are essential for this role.
