Hospitality Operations Manager

2 weeks ago


Camps Bay, South Africa Career Custodians Full time

Career Opportunities at Village N Life

Village N Life is a leading local Tourism and Hospitality group that sets the standard for excellence in service and quality. We are committed to growing our employees through career development and incentives, creating exceptional opportunities for those who thrive in our dynamic environment.

About the Role

We are seeking an experienced Hospitality Operations Manager to join our renowned hospitality team at The Bay Hotel. As a key member of our Executive Team, you will play a pivotal role in delivering exceptional service and memorable dining experiences for our guests. Your responsibilities will include supervising front-of-house staff, ensuring adherence to safety and service standards, managing inventory, and optimizing workflow for peak efficiency.

Responsibilities

  • Maintain the restaurant's revenue, profitability, and quality goals
  • Ensure efficient restaurant operation, maintaining high production, productivity, quality, and customer-service standards
  • Train and mentor the team to ensure a consistent, high-quality dining experience for our guests
  • Assist in the day-to-day running of the restaurant, ensuring that Village N Life concepts, manuals, SOPs, and logs are current and implemented

Requirements

  • Grade 12 or Equivalent
  • Proficient in English, with excellent communication skills
  • Computer literate, with experience in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Accommodation Certificate or Hotel School diploma is an advantage
  • Previous experience in a similar role in a 4/5-star hotel
  • Familiarity with all duties and procedures in a restaurant environment

About Village N Life

Village N Life is a leading local Tourism and Hospitality group that sets the standard for excellence in service and quality. We are committed to growing our employees through career development and incentives, creating exceptional opportunities for those who thrive in our dynamic environment.



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