Tech Support Specialist
2 weeks ago
West Coast Personnel is seeking a skilled Tech Support Analyst to join their team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers.
Key Responsibilities:- Resolve customer faults and provide temporary solutions
- Take ownership of customer issues from first contact to resolution
- Diagnose and understand customer faults with broadband, lines, email, wireless, VPN, routers, and VOIP
- Liaise with other departments regarding customer issues and faults
- Report new faults to suppliers and chase updates and progress
- Contact Openreach engineers regarding line faults and SFI engineers regarding broadband faults
- Keep up-to-date with technical support issues, IT policies, and best practices
- Register and transfer domains, and configure POP3 email accounts
- Configure and troubleshoot POP3/Exchange email clients, and troubleshoot VOIP issues
- General knowledge of analogue and digital technology
- General knowledge of Microsoft Windows
- General technical knowledge of networking
- Basic knowledge of PBX and PDQ equipment
- General knowledge of ISDN technologies
- General technical knowledge of the internet (ADSL, Fibre, etc.)
- General basic knowledge of TCP/IP
- Basic technical knowledge of web platforms
- Good knowledge of mail platforms (IMAP, SMTP, POP3)
- General knowledge of DNS
- Exposure to mail clients
We are looking for a talented individual with a passion for technical support. If you have a strong background in telecoms and are looking for a new challenge, we would love to hear from you.
-
Tech Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob Title: Tech Support AnalystWest Coast Personnel is seeking a skilled Tech Support Analyst to join their team. As a Tech Support Analyst, you will be responsible for resolving technical issues and providing exceptional customer service to clients.Key Responsibilities:Resolve technical issues and provide temporary solutionsTake ownership of faults from...
-
Tech Support Specialist
1 month ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob Title: Tech Support AnalystWest Coast Personnel is seeking a skilled Tech Support Analyst to join their team. As a Tech Support Analyst, you will be responsible for resolving technical issues and providing exceptional customer service to clients.Key Responsibilities:Resolve technical issues and provide temporary solutionsTake ownership of faults from...
-
Tech Support Specialist
7 days ago
Cape Town, Western Cape, South Africa TFG Infotec Full time**Internship Opportunity at TFG Infotec**We are seeking a highly motivated and detail-oriented individual to join our team as a Tech Support Intern.As a Tech Support Intern, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.**Key...
-
Infrastructure Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Hyperclear Tech Full time{"h1": "Infrastructure Support Engineer", "p": "At Hyperclear Tech, we are seeking a highly skilled Infrastructure Support Engineer to join our team. This role is responsible for providing advanced technical support and troubleshooting for server, networking, and internet-related issues in a fast-paced, enterprise IT environment. Key Responsibilities: *...
-
Content Marketing Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Delta-v Full timeAbout Delta-vWe're a Cape Town-based company that accelerates the growth of exceptional tech companies by helping them generate high-quality sales pipeline.Our mission is to empower tech companies to achieve their goals through effective sales and marketing strategies.About the RoleWe're seeking a talented Content Marketing Specialist to join our team and...
-
Infrastructure Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Hyperclear Tech Full timeJob Title: Infrastructure Support EngineerWe are seeking a highly skilled and experienced Infrastructure Support Engineer to join our team at Hyperclear Tech. As a key member of our IT department, you will be responsible for providing advanced technical support and troubleshooting for server, networking, and internet-related issues in a fast-paced,...
-
Tech Support Team Leader
2 months ago
Cape Town, Western Cape, South Africa CallForce Full time{"title": "Tech Support Team Leader", "content": "Key ResponsibilitiesWe are seeking a highly skilled Tech Support Team Leader to oversee the daily operations of our technical support team. The successful candidate will be responsible for guiding the team in setting up, measuring, and meeting performance targets.The ideal candidate will have a strong...
-
Tech Support Team Leader
2 weeks ago
Cape Town, Western Cape, South Africa CallForce Full timeJob Title: Tech Support Team LeaderWe are seeking a highly skilled and experienced Tech Support Team Leader to join our team at CallForce. As a Tech Support Team Leader, you will be responsible for leading a team of technical support agents and providing guidance and support to ensure the delivery of exceptional customer service.Key Responsibilities:Lead and...
-
Tech Support Team Lead
4 weeks ago
Cape Town, Western Cape, South Africa CallForce Full timeJob Title: Tech Support Team LeaderWe are seeking a highly skilled and experienced Tech Support Team Leader to join our team at CallForce. As a Tech Support Team Leader, you will be responsible for providing guidance and support to our technical support agents, ensuring they have the necessary tools and resources to deliver exceptional customer service.Key...
-
Financial Management Specialist
4 days ago
Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full timeAt Goldman Tech Resourcing, we are seeking a highly skilled Financial Management Specialist to join our team in Cape Town. This is an exciting opportunity for an experienced professional to take their career to the next level.Job Description:The ideal candidate will have a strong background in financial management, with a minimum of 3 years of experience in...
-
Financial Reporting Specialist
7 hours ago
Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full timeWe are seeking a Financial Reporting Specialist to contribute to the success of our fast-growing team at Goldman Tech Resourcing. This role involves focusing on Annual Financial Statements and leveraging previous Accounting Experience to drive business growth.The ideal candidate will possess a BCom Accounting Degree and SAIPA Articles, with a minimum of 2...
-
Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Pure Placements (PTY) LTD Full timeTechnical Support SpecialistOur client, a leading company in the field of AI-driven technology, is seeking a highly skilled Technical Support Specialist to join their team remotely. As a key member of the support team, you will play a crucial role in delivering exceptional customer support, troubleshooting, and collaborating with cross-functional teams.Key...
-
Tech Support Team Lead
1 month ago
Cape Town, Western Cape, South Africa CallForce Full timeJob Title: Tech Support Team LeaderWe are seeking a highly skilled and experienced Tech Support Team Leader to join our team at CallForce. The successful candidate will be responsible for leading a team of technical support agents and providing guidance and support to ensure the delivery of exceptional customer service.Key Responsibilities:Drive operational...
-
Wind Energy Specialist
4 days ago
Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full timeWe are seeking a highly skilled Wind Energy Specialist to join our team at Goldman Tech Resourcing. This is an exciting opportunity for a professional with a strong background in wind resource assessment and analysis.Key Responsibilities:Conduct wind resource assessments using tools such as Windographer, Windsim, and Openwind.Analyze and troubleshoot wind...
-
Infrastructure Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Hyperclear Tech Full timeJob Summary:The Infrastructure Support Specialist will provide advanced technical support and troubleshooting for server, networking, and internet-related issues in a fast-paced, enterprise IT environment.Key Responsibilities:Advanced Troubleshooting:Diagnose and resolve complex technical issues that cannot be addressed by lower support levels.Lead...
-
Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Guy Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at The Recruitment Guy in Cape Town. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers, field service technicians, and workshop staff in the region.Key...
-
Financial Operations Specialist
1 week ago
Cape Town, Western Cape, South Africa CA Support Full timeFinancial Operations SpecialistAt CA Support, we are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for managing financial transactions, analyzing financial data, and providing financial guidance to the organization.Key Responsibilities:Manage financial transactions, including accounts...
-
IT Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Career Custodians Full timeVillage N Life is a leading local Tourism and Hospitality group that sets the standard for excellence. We're looking for a skilled IT Support Specialist to join our team, someone who can provide top-notch technical support and help us maintain our high standards.Key Responsibilities:Provide efficient and proactive support of systems for all Village and Life...
-
Electrical Systems Specialist
5 days ago
Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full timeWe are seeking an Electrical Systems Specialist to join our team at Goldman Tech Resourcing. The ideal candidate will have a relevant qualification in Electrical Engineering or Technology and experience in building and healthcare services.The successful candidate will have a strong understanding of electrical systems, be ECSA registered as a candidate or...
-
Roads Infrastructure Specialist
5 days ago
Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full timeWe are seeking a highly skilled Roads Infrastructure Specialist to join our team at Goldman Tech Resourcing. The ideal candidate will have a strong background in civil engineering and experience in geometric road design.Key Responsibilities:Design and develop road infrastructure projects using best practices and industry standards.Collaborate with diverse...