Infrastructure Support Specialist
4 weeks ago
We are seeking a highly skilled and experienced Infrastructure Support Engineer to join our team at Hyperclear Tech. As a key member of our IT department, you will be responsible for providing advanced technical support and troubleshooting for server, networking, and internet-related issues in a fast-paced, enterprise IT environment.
About the Role:The successful candidate will have extensive experience in IT infrastructure support, with a deep understanding of server and network concepts, as well as the ability to identify and resolve complex issues. You will be responsible for guiding infrastructure changes, offering mentorship to junior team members, and championing proactive solutions to enhance the end-user experience.
Key Responsibilities:- Advanced Troubleshooting: Diagnose and resolve complex technical issues that cannot be addressed by lower support levels.
- Infrastructure Management: Facilitate the support, management, and maintenance of complex hybrid IT infrastructures.
- Performance Optimization: Conduct performance analysis and optimization of systems to enhance efficiency.
- Mentoring and Training: Provide guidance and mentorship to monitoring and Infrastructure support technician staff.
- Documentation: Maintain comprehensive documentation for configurations, procedures, and troubleshooting steps.
- Incident Response and Planning: Develop and test incident response plans for critical situations.
- 5-7 years of experience in a technical support or infrastructure role, preferably in a managed services or enterprise IT environment with a focus on server and network support.
- Advanced knowledge of IT server and networking concepts, including Windows Server operating systems, networking protocols, DNS, DHCP, TCP/IP, and advanced network troubleshooting.
- Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users.
- Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
- A bachelor's degree or diploma in a relevant field, such as computer science, information technology, or equivalent industry experience.
- Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801), or equivalent industry experience.
- Previous Microsoft MCSE/MCSA traditional on-premises infrastructure qualifications, or equivalent industry experience.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
-
Cloud Infrastructure Support Specialist
4 days ago
Cape Town, Western Cape, South Africa E-Merge Full timeCloud Infrastructure Support SpecialistE-Merge is seeking a highly skilled Cloud Infrastructure Support Specialist to join their team. The ideal candidate will have 3-5 years of experience in a similar role and possess strong technical skills in Linux (Ubuntu), Vmware Vsphere / ESXi, Networking / Diagnostics / Wireshark, and Internet Information Services.Key...
-
IT Infrastructure Specialist
1 week ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeIT Infrastructure SpecialistWest Coast Personnel is seeking a skilled IT Infrastructure Specialist to manage and maintain our dynamic team's IT infrastructure. As an IT Infrastructure Specialist, you will be responsible for ensuring seamless operations for our call center, supporting English and Spanish customers.Key Responsibilities:Database Management:...
-
IT Support and Infrastructure Specialist
2 months ago
Cape Town, Western Cape, South Africa CallForce Full timeJob SummaryCallForce is seeking a highly skilled IT Support and Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and infrastructure services to our internal and external customers.Key ResponsibilitiesIncident Management: Manage and resolve IT incidents in a...
-
Infrastructure Support Specialist
2 months ago
Cape Town, Western Cape, South Africa Hyperclear Tech Full timeJob Summary:The Infrastructure Support Specialist will provide advanced technical support and troubleshooting for server, networking, and internet-related issues in a fast-paced, enterprise IT environment.Key Responsibilities:Advanced Troubleshooting:Diagnose and resolve complex technical issues that cannot be addressed by lower support levels.Lead...
-
Infrastructure Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Hyperclear Tech Full time{"h1": "Infrastructure Support Engineer", "p": "At Hyperclear Tech, we are seeking a highly skilled Infrastructure Support Engineer to join our team. This role is responsible for providing advanced technical support and troubleshooting for server, networking, and internet-related issues in a fast-paced, enterprise IT environment. Key Responsibilities: *...
-
Cloud Infrastructure Specialist
1 week ago
Cape Town, Western Cape, South Africa Clickcatell Full timeCloud Infrastructure SpecialistWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Clickatell. As a key member of our infrastructure team, you will be responsible for designing, implementing, and managing our cloud infrastructure to ensure high availability, stability, and security.Key Responsibilities:Design and implement...
-
Infrastructure Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Datafin Recruitment Full timeJob Title: Infrastructure Support EngineerOur client, a prominent provider of cloud Contact Center and CRM solutions in Southern Africa, is seeking a highly skilled and experienced Infrastructure Support Engineer. This critical role will be responsible for the maintenance, expansion, and support of the company's cloud infrastructure, ensuring seamless...
-
Technical Infrastructure Specialist
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Technical Infrastructure SpecialistDimension Data is seeking a highly skilled Technical Infrastructure Specialist to join our team. As a Technical Infrastructure Specialist, you will be responsible for maintaining office communication systems and supporting computer networking equipment for network infrastructure.Key Responsibilities:Maintain high...
-
Infrastructure Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Infrastructure SpecialistDimension Data is seeking an experienced Infrastructure Specialist to join our team. The successful candidate will assist the Infrastructure lead with troubleshooting Frontend, Middleware, and backend errors.Key Responsibilities:Assist the Infrastructure lead with troubleshooting Frontend, Middleware, and backend...
-
Infrastructure Design Specialist
1 week ago
Cape Town, Western Cape, South Africa Emporium Full timeJob Title: Infrastructure Design SpecialistEmporium is seeking a highly skilled Infrastructure Design Specialist to join our team. The successful candidate will be responsible for producing technical deliverables on large-scale multi-disciplinary infrastructure projects.Key Responsibilities:Design and documentation of municipal servicesCompilation of tender...
-
Senior IT Infrastructure Specialist
2 weeks ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title: Senior IT Infrastructure SpecialistWe are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at DLK Group (PTY) Ltd. As a key member of our IT department, you will be responsible for designing, implementing, and managing our IT infrastructure to ensure seamless operation and high-quality service delivery.Key...
-
Cloud Infrastructure Specialist
1 week ago
Cape Town, Western Cape, South Africa E-Merge Full timeAre you a skilled Linux engineer looking for a new challenge? E-Merge is seeking a talented Cloud Infrastructure Specialist to join our team. As a key member of our infrastructure team, you will be responsible for the maintenance, growth, and support of our cloud infrastructure, delivering services to our clients.Key responsibilities include:Maintenance and...
-
Cloud Infrastructure Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeJob Title: Intermediate Infrastructure Support EngineerE-Merge is seeking a highly skilled Intermediate Infrastructure Support Engineer to join our team. As a key member of our infrastructure team, you will be responsible for the maintenance, growth, and support of our cloud infrastructure, delivering services to all key clients.We are looking for a...
-
Infrastructure Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Planet10 Full timeJob Title: Infra Tech Support PractitionerAt Planet10, we are seeking a highly skilled and motivated Infra Tech Support Practitioner to join our team.Job Summary:We are looking for a talented individual to provide technical support and maintenance for our infrastructure systems. The successful candidate will be responsible for troubleshooting and resolving...
-
Senior Citrix Infrastructure Specialist
6 days ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title: Senior Citrix Infrastructure SpecialistJob Description: We are seeking a highly skilled Citrix Support Specialist to join our team at DLK Group (PTY) Ltd. The ideal candidate will have a National Diploma/Degree in Citrix Support and 3 years of experience in supporting Citrix Virtual Environments.Duties and Responsibilities:* Provide expert support...
-
Technical Infrastructure Specialist
1 week ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Technical Infrastructure SpecialistAbout the Role:Are you looking for a challenging role that allows you to utilize your technical skills? Do you want to work in a fast-paced environment where you can make a real impact on your company? If so, this Technical Infrastructure Specialist role is perfect for you.Key Responsibilities:Maintain office...
-
Senior Citrix Infrastructure Specialist
6 days ago
Cape Town, Western Cape, South Africa DLK Group (PTY) Ltd Full timeJob Title: Senior Citrix Infrastructure SpecialistJob Description: We are seeking a highly skilled Citrix Support Specialist to join our team at DLK Group (PTY) Ltd. The ideal candidate will have a National Diploma/Degree or relevant technical certification in Citrix and 3 years of experience in supporting Citrix Virtual Environments.Duties and...
-
Network Infrastructure Specialist
4 weeks ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeNetwork Support SpecialistWe are seeking a highly skilled Network Support Specialist to join our team at beBee Professionals in Cape Town.Key Responsibilities:Provide technical support and maintenance of the company's network infrastructureTroubleshoot network issues and configure and maintain network hardware and softwareProvide technical support to users...
-
Education Infrastructure Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeJob OpportunityThe Western Cape Government's Department of Infrastructure has an exciting opportunity for a skilled individual to provide administrative support to the Directorate: Education Infrastructure.Key ResponsibilitiesAssist in the coordination of education infrastructure projectsProvide administrative support to the directorateCollaborate with...
-
Education Infrastructure Support Specialist
3 days ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeThe Western Cape Government's Department of Infrastructure seeks a skilled administrative professional to provide support to the Directorate: Education Infrastructure. Key responsibilities include managing administrative tasks, coordinating projects, and maintaining accurate records.Key Responsibilities:Providing administrative support to the Directorate:...