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Systems Oversight Specialist

2 weeks ago

Durban, KwaZulu-Natal, South Africa Fidelity Services Group Full time

Fidelity Services Group is seeking a highly skilled Systems Oversight Specialist to join our team. The primary responsibility of this role is to oversee the operation of complex systems and ensure that they are functioning smoothly.

  • The specialist will continuously monitor systems, equipment, and alarms to prevent disruptions and ensure the efficient operation of the facility or service.
  • In the event of an alarm or emergency, the specialist must react promptly, assess and troubleshoot issues as they arise, and follow established protocols for resolution.
  • Maintenance of accurate logs is crucial, as the specialist will provide detailed reports on any issues or irregularities to management and relevant departments.
  • Frequent communication with other operators, supervisors, and external stakeholders is necessary to guarantee smooth coordination and response to operational changes or emergencies.
  • The successful candidate will collect, record, and analyze operational data using software tools and systems to identify trends, inefficiencies, or potential hazards.
Requirements
  • A minimum of 2-3 years of experience in a control room or security-related role is required.
  • High School Diploma or equivalent is mandatory; relevant technical certifications or training in control systems, operations, or a related field is preferred.
  • Proficiency in using control room software, monitoring systems, and other relevant tools is essential.
  • The ability to work well under pressure, think critically, and make decisions quickly is vital, especially during emergencies or system failures.