Warehouse Operations Manager

5 days ago

East London, Eastern Cape, South Africa Boxer Superstores Full time

About Boxer Superstores

Boxer Superstores is a leading retail company seeking an experienced Logistics Planning Professional to join their team at the East London Distribution Centre.

Job Overview

The successful candidate will be responsible for managing stock flow from suppliers into the DC and stores, ensuring optimal stock availability standards are met. They will work closely with suppliers, internal teams, and lead the Location Planners team to ensure stock levels align with operational needs and key performance indicators (KPIs) are achieved.

Estimated Salary: R1,200,000 - R1,800,000 per annum

Responsibilities

  • Stock Management: Oversee stock availability across the DC and linked stores by managing out-of-stocks, low stocks, and overstocks.
  • Issue Resolution: Collaborate with suppliers and internal teams to identify and resolve stock-related issues.
  • Stock Optimisation: Manage discontinued, suspended, and slow-moving lines to ensure effective stock flow and minimise waste.
  • Supplier Coordination: Monitor supplier and store strike rates, and oversee supplier returns and uplifts.
  • Team Leadership: Lead and manage the Location Planners team, ensuring KPIs are consistently met and operational goals are achieved.
  • Promotions & Readiness: Ensure promotional stock is available and monitor the readiness of stock for stores and DC operations.
  • Data Analysis & Reporting: Generate reports, analyze stock trends, and support decision-making with insights that drive continuous improvement in stock management.

Requirements

  • Education: Degree in Supply Chain Management or a related field (Postgraduate studies are a plus).
  • Experience: 5+ years in supply chain management, preferably within the FMCG or retail sector.
  • Skills: Strong knowledge of DC operations, Bomm systems, ERP, and demand planning systems. Advanced Excel and BI reporting skills are essential.
  • Leadership: Proven leadership skills with experience managing a team, and strong communication and negotiation abilities to drive results.

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