Customer Support Agent

4 days ago


Cape Town, Western Cape, South Africa Boomerang Marketing Full time

The customer support agent will provide exceptional service to clients across the globe.

Key Responsibilities
  • Respond to customer enquiries via email, chat, and telephone.
  • Resolve customer complaints and issues efficiently.
  • Collaborate with colleagues to achieve common goals.
  • Develop and maintain relationships with clients.
  • Contribute to process improvements and innovations.

The ideal candidate will have:

  • Excellent verbal and written English communication skills.
  • A minimum of 6 months+ experience in the airline industry.
  • GDS experience.
  • Airline and ticketing experience.
  • Familiarity with Galileo or similar systems.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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