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Client Success Advocate

1 month ago

Pretoria, Gauteng, South Africa beBee Professionals Full time

At beBee Professionals, we are seeking a talented Client Success Advocate to join our team in Pretoria. This exciting opportunity offers an estimated salary of $40,000 - $60,000 per annum.

The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills. They should also have a solid understanding of our products and services, as well as the ability to provide technical support to our clients.

About the Role:

We are looking for a proactive and customer-focused individual who can work closely with our clients to understand their needs and provide solutions. Key responsibilities include:

  • Responding to customer inquiries in a timely and professional manner
  • Providing technical support to clients
  • Troubleshooting customer issues
  • Identifying customer needs and providing solutions
  • Monitoring customer satisfaction and providing feedback
  • Developing and maintaining relationships with clients

Requirements:

To be successful in this role, you will need:

  • A Bachelor's degree in a related field
  • At least 2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Knowledge of our products and services
  • Ability to work independently and as part of a team

What We Offer:

In addition to the estimated salary range, we offer a competitive benefits package and opportunities for growth and development.