Senior Technical Specialist
2 weeks ago
Main Objectives and Responsibilities
The main objective of this position is to provide expert technical and diagnostic support within the service department. The ideal candidate will advise colleagues on best practice methodologies for vehicle repairs and improvements as per customer requirements.
Key Requirements and Expectations
- Motor Mechanic Trade Certification
- At least 3 years of experience as a technician in a dealership/workshop environment (Nissan experience is an advantage)
- Valid Driver's License
- Clean criminal record
Main Duties and Responsibilities
- To carry out repairs and diagnostic work efficiently as instructed.
- Provide advice and support to colleagues on technical matters.
- Ensure diagnostic equipment is used correctly for vehicle examinations.
- Take steps to ensure servicing of vehicles meets the targeted percentages of the manufacturers' time.
- Maintain high standards of vehicle care and safety whilst performing functions.
- Ensure vehicles are returned to customers in a neat and clean condition.
- Diagnose and repair faults or customer complaints in the most cost-effective and accurate manner.
- Accurately complete job cards and provide additional information on the vehicle before handing over to the Service Advisor.
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