Specialist Clerk Sales: Animal Health

To ensure effective marketing and sales of Afgri Retail animal health product range.

**REQUIRED MINIMUM EDUCATION/TRAINING**
- Grade 12
- Animal Health qualification/AVCASA

**REQUIRED MINIMUM WORK EXPERIENCE**
- 5 years relevant experioence

**KEY PERFORMANCE AREAS**
- Execute sales and marketing strategies efficiently and profitably.
- Manage expiry and best-before dates and maintain relevant registers.
- Enhance access to products and services by providing competitive pricing information and quality assurance to customers.
- Ensure timely delivery and after-sales service.
- Communicate market trends to relevant departments and stakeholders.
- Build and maintain a customer database.
- Identify business growth opportunities beyond traditional agricultural markets.
- Inform clients of legal requirements for purchasing certain products.
- Attend product knowledge training sessions.
- Achieve sales and margin targets in line with branch budgets.
- Ensure profitability through effective financial management.
- Maintain accurate sales administration records.
- Adhere to company policies and procedures in the sales and marketing environment.
- Plan stock levels based on historical data.
- Conduct regular stock counts and manage stock rotation to minimise losses and ensure stock is managed according to operating procedures.
- Order and receive stock, ensuring accurate counts and pricing.
- Provide accurate and timely quotations, and follow up on outstanding quotations with suppliers and customers to grow sales and customer base.
- Maintain, clean and organise shelves, and display stock according to merchandising standards and ensure displays are relevant to seasonal needs and enhance add-on sales.
- Record and report specific customer needs.
- Handle customer queries and complaints efficiently to ensure customer satisfaction.

**TECHNICAL KNOWLEDGE/ COMPETENCIES**
- Customer Service Focus
- How to analyse business opportunity
- Planning and organizing
- Innovative thinking
- Decision Making

**BEHAVIOURAL COMPETENCIES**
- Problem solving
- Negotiation skills
- Marketing
- Delegating
- Coaching
- Flexibility
- Stress Management
- Excellent communication skills
- Bilingual
- Analytical thinking

**Closing date: 18 November 2024**
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another’s personal information, such collection, retention, dissemination and use of that person’s personal information must be done in a lawful and transparent manner._