Debt Management Solutions Advisor
4 days ago
About Us
National Debt Consultants is a leading provider of debt management solutions. Our team is dedicated to helping individuals overcome financial challenges and achieve a better financial future.
The Role
We are looking for a skilled Debt Management Solutions Advisor to join our team. As a key member of our sales team, you will be responsible for engaging with clients, explaining debt management options, and developing customized repayment plans.
Key Responsibilities
- Engage with clients to understand their financial situation and provide advice on debt review processes.
- Develop customized repayment plans tailored to the client's specific needs and circumstances.
- Demonstrate strong negotiation skills to work with creditors on behalf of clients.
- Build and maintain trust with clients by providing compassionate, attentive service.
- Ensure all client information is kept confidential and accurate within company systems.
- Achieve daily, weekly, and monthly targets while maintaining a high level of customer satisfaction.
Requirements
- At least 1 year of experience in a call center or customer service role (preferred).
- 1 year of experience in cold calling or telesales (preferred).
- Knowledge of debt management solutions and financial matters (preferred).
- Strong communication skills, both verbal and written, with the ability to explain complex financial concepts in an easy-to-understand manner.
- Compassionate, empathetic, and patient demeanor when interacting with clients.
- Strong negotiation and problem-solving skills.
- Ability to work independently and as part of a team.
- Must be organized and detail-oriented.
- Being multilingual is a strong advantage.
Benefits
- Market Related salary with commission per product sale.
- Uncapped commission packages available.
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