Retail Operations Manager
1 day ago
Job Title: Retail Operations Manager
Estimated Salary: R 220,000 per annum
This role is responsible for ensuring the effective management of store operations to achieve sales objectives. Key areas of focus include operational efficiency, inventory management, customer service, and people management.
About Cash Crusaders Retail (Pty) Ltd:
We are a leading retail company that prides itself on providing excellent customer service and creating a positive shopping experience. As a Retail Operations Manager, you will be an integral part of our team, working closely with other departments to drive business results.
Responsibilities:
- Operational Efficiency: Ensure seamless execution of daily store operations, including receiving and processing merchandise, maintaining accurate inventory levels, and managing store displays.
- Inventory Management: Conduct regular stocktakes, analyze inventory trends, and implement strategies to optimize stock levels and reduce losses.
- Customer Service: Foster a culture of exceptional customer service by training staff to meet and exceed customer expectations.
- People Management: Lead and develop a high-performing team, focusing on succession planning, performance management, and employee relations.
Requirements:
- Experience: Proven track record in retail operations or a related field.
- Skills: Strong leadership and communication skills, ability to analyze data, and excellent problem-solving abilities.
- Qualifications: Bachelor's degree in Business Administration or a related field.
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