Insurance Specialist
2 weeks ago
Santam, the market leader in the general insurance industry in Southern Africa, is seeking a highly skilled and experienced professional to join our team as an Insurance Consultant.
Key Responsibilities- Provide exceptional customer service to intermediaries, brokerages, and clients, ensuring timely and accurate responses to their queries.
- Manage and maintain commercial insurance policies, including issuance, renewal, and policy maintenance.
- Collaborate with internal stakeholders to resolve insurance queries and ensure compliance with regulatory requirements.
- Develop and implement solutions to improve operational efficiency and client satisfaction.
- Assist in the profiling of clients to identify suitable insurance products and underwriting criteria.
- Stand in for Consultants during absences or busy periods, providing support and assistance as needed.
- Matric/Grade 12 qualification
- 120 commercial lines FAIS credits
- Relevant insurance-related qualification (NQF level 5) advantageous
- Proven work experience in commercial, agriculture policy administration, and underwriting within the short-term insurance industry
- Minimum 3 years' experience in short-term insurance commercial lines
- Excellent verbal and written communication skills
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
- Ability to work efficiently and optimize work processes
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