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Senior Account Director

2 months ago


Johannesburg, Gauteng, South Africa Link Worldwide Full time

{"h1": "Senior Account Director Job Description", "p": "At Link Worldwide, we are seeking a highly skilled Senior Account Director to join our team. As a key member of our global marketing team, you will be responsible for creating long-term, trusting relationships with our clients and overseeing all activities related to the sourcing, management, and reporting of all categories identified within the scope of services for Link.", "ul": [{"li": "Ensure all transactions are managed to the highest standards, ensuring all work by the team is managed, controlled, checked, and delivered successfully."}, {"li": "Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time."}, {"li": "Ensure customer service is a priority, identifying and resolving all issues relating to customers within standard guidelines."}, {"li": "Provide professional presentations to customers."}, {"li": "Based on customer briefs, initiate all product development and source new concepts in collaboration with the Operations team."}, {"li": "Maintain and update the database of local suppliers and manage the relationships."}, {"li": "Liaise with suppliers and have strong negotiation skills."}, {"li": "Oversee the team and ensure they process all orders and invoices in a timely fashion."}, {"li": "Work with the team to produce accurate customer quotations and ensure quality samples and artwork for proposals."}, {"li": "Manage SLA's and KPI's set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders."}, {"li": "Participate in industry trade shows to develop and maintain business relationships, improve product knowledge, and identify opportunities to increase volumes - where applicable."}, {"li": "Work with Link colleagues to ensure all opportunities are shared where applicable to drive opportunities and revenue in all markets."}, {"li": "Work closely with the Senior Management team to ensure cohesive communication across all of our activities to ensure we are operating as the global outsource strategic partner across marketing items."}], "h2": "Key Skills and Qualifications", "ul": [{"li": "Experience in the promotional goods/print industry"}, {"li": "Experience working with drinks-related companies - preferably on a single source contract basis"}, {"li": "Strong team attitude"}, {"li": "Excellent oral and written communication skills"}, {"li": "First-class, effective organizational skills"}, {"li": "Pro-active approach to managing projects"}, {"li": "Experience of managing and working as part of a team"}, {"li": "Keen eye for detail and an understanding of budgeting and financial reporting"}, {"li": "Ability to work under pressure whilst maintaining a cool outlook"}, {"li": "Personable and professional character that will allow you to build client rapport"}, {"li": "Confidence to give clients trust in your work"}, {"li": "Excellent knowledge of MS Office particularly PowerPoint and Excel"}, {"li": "Excellent problem-solving ability"}, {"li": "Enthusiastic and passionate"}], "p": "At Link Worldwide, we are committed to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.", "p": "Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process."}