Customized Journey Expert

Manager: Customer Journey MappingThe Manager: Customer Journey Mapping reports directly to the Head of Customer Experience and is responsible for designing, implementing, and optimizing the end-to-end customer experience across all touchpoints. In this role, you'll understand customer needs, map their journey, identify pain points, and collaborate with teams...

Responsibilities:- Develop detailed maps of the customer journey across all stages and touchpoints.- Analyze customer interactions and identify key pain points, opportunities for improvement, and areas for innovation.- Collect and analyze customer feedback, behavior data, and performance metrics to gain insights into the customer experience.- Use data to...

Responsibilities:Develop & optimise detailed customer journey maps across all touchpointsAnalyse customer interactions to identify pain points, trends, and opportunities for innovationUse data-driven insights to improve the customer lifecycle and satisfactionCollaborate with marketing, sales, product, and customer service teams to create a seamless...

Responsibilities: Develop & optimise detailed customer journey maps across all touchpoints Analyse customer interactions to identify pain points, trends, and opportunities for innovation Use data-driven insights to improve the customer lifecycle and satisfaction Collaborate with marketing, sales, product, and customer service teams to create a seamless...

Senior Africa Safari Expert Job DescriptionCreate unique safari experiences for clients by leveraging your expertise in African destinations, logistics, and properties.Build strong relationships with clients through effective communication, providing expert advice and exceptional service at every stage.Oversight of the booking process, including payments,...

About the Role:Our company is looking for an experienced Customer Journey Mapping Manager to join our team. This key position will involve driving a customer-first mindset across our business, fostering a culture of continuous improvement. The successful candidate will lead the development and optimisation of detailed customer journey maps, working closely...

Customer Engagement Expert Job DescriptionWe are seeking a Customer Engagement Expert to join our dynamic Store Team. This exciting role involves delivering an exceptional customer experience and promoting our products and driving sales.As a key member of our team, you will be responsible for welcoming customers, guiding them through the store, and...

Job Description:As a Senior Marketing/CRM professional, you will play a key role in driving customer experience initiatives across the organization. Your primary responsibility will be to develop and optimize customer journey maps, leveraging your expertise in market research and data analysis. You will work closely with cross-functional teams to create...

Job OverviewAs a CX Research Analyst, you will be responsible for driving strategic business outcomes through the design, execution, and analysis of client experience research initiatives.About the JobDevelop and execute research end-to-end process including research briefings, plans, design, data collection, analysis, and insights delivery.Synthesise and...

The Ideal CandidateWe are looking for an experienced professional who can drive customer experience excellence at Mukuru. The successful candidate will have a strong background in customer journey mapping, analysis, and optimization.Key Qualifications:Tertiary qualification in Marketing, IMM, or Business Management.Grade 12 or equivalent.1-3 years'...

Responsibilities:As a Senior Travel Designer, your key responsibilities include:Establishing and maintaining effective relationships with Sales AgentsCreating and executing strategic plans to grow sales through securing, costing, and presenting journeys in a timely mannerFostering strong partnerships with sales agents, including attending relevant...

About UsAt INEOS Automotive, we're built for more. We've established ourselves as a serious contender in 4X4 development and manufacturing, partnering with big names in the industry. Our journey started with a no-nonsense 4X4 vision, and we've come a long way since then. We've made our way from prototype to production, delivering Grenadiers worldwide.We're...

BenefitsWe offer a competitive salary and benefits package, including:Opportunities for professional growth and development.A dynamic and collaborative work environment.Recognition and rewards for outstanding performance.A comprehensive benefits package, including health insurance and retirement plans.We're committed to creating a workplace culture that...

Internetwork Expert is seeking a highly experienced Senior Business Development Executive to join our team.The ideal candidate will have a proven track record of success in network development, with a strong understanding of the automotive industry and a keen eye for opportunity.In this role, you will be responsible for developing and implementing strategies...

INEOS Automotive – Built For MoreStory so farSince we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a...

Network & Business Development ManagerINEOS Automotive – Built For MoreStory so farSince we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from...

We are seeking a talented Network Expansion Manager to join our team at Internetwork Expert.The successful candidate will have a deep understanding of the automotive industry, with a strong focus on network development and growth.This role offers the opportunity to work closely with our Dealer Network to implement our joint strategic vision, and to develop...

We are seeking an Automotive Network Growth Specialist to join our team at Internetwork Expert.The ideal candidate will have a strong background in dealership and automotive franchise management, with a focus on network development and growth.This role involves developing and implementing strategies to grow our dealership network, working closely with our...

Internetwork Expert is seeking a Global Dealership Development Director to lead our dealership network growth strategy in SSA and MENA regions.The successful candidate will have a strong track record of success in network development, with a deep understanding of the automotive industry and its trends.This role involves developing and implementing strategies...

About the RoleWe are seeking an experienced Conversion Rate Optimisation Manager to join our team.In this role, you will be responsible for developing and implementing data-driven strategies to improve customer engagement.You will analyse customer behaviour and preferences to inform product development, collaborate with cross-functional teams to design and...