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Non-Motor Claims Specialist

2 weeks ago


Pretoria, Gauteng, South Africa BetterSure Financial Consultants Full time

BetterSure Financial Consultants is seeking a highly motivated Non-Motor Claims Specialist to join our team. In this role, you will be responsible for managing non-motor short-term insurance claims efficiently and accurately.

Key Responsibilities:

Claim Handling

  • Manage claims from start to finish, ensuring timely resolution and high-quality customer service.
  • Communicate regularly with clients to keep them informed about the progress of their claims.

Investigation and Assessment

  • Conduct thorough investigations into claims to ensure accuracy and fairness.
  • Verify the authenticity of documents and evidence submitted by clients.

Collaboration and Compliance

  • Work closely with other teams to ensure seamless claim handling processes.
  • Ensure all claims handling practices comply with company policies, industry regulations, and Treating Customers Fairly (TCF) principles.

The ideal candidate will have at least 2 years of experience in non-motorised short-term insurance claims processing or a related role.