Client Service Delivery Lead

Service Delivery and Quality Assurance Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionLead Generation ManagerWe are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver...

Job Description:Overview:We are seeking a highly skilled and experienced Service Delivery and Quality Assurance Lead to join our team at Lead Generation Group. The successful candidate will be responsible for driving exceptional customer experiences and resolving complex issues.Responsibilities:Developing and implementing effective strategies to improve...

Service Delivery Team Leader - Job SummaryWe are seeking a seasoned leader to join our Service Delivery Team at Lead Generation Group. In this critical role, you will lead a team in providing exceptional customer service and resolving complex issues.Key Qualifications:A strong track record of delivering exceptional customer experiences.Proven leadership...

Company Overview:Tata Consultancy Services (TCS) is a leading IT services, consulting and business solutions organization with over 50 years of experience in partnering with top businesses worldwide.The company offers a unique combination of consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions...

Customer Service Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team. This critical role involves leading a team in providing exceptional customer service and resolving complex...

We're looking for a skilled Service Delivery Lead to join our team at TeleTech Holdings, Inc. As a leader in customer experience, you'll play a vital role in shaping our Service Delivery strategy and driving results.The ideal candidate will have a minimum of 1 year of call center or equivalent work experience and a proven track record of improving customer...

Client Relations Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town6 days agoJob title: Client Satisfaction LeadDescriptionJob DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer...

Job DescriptionThe Lead Generation Group is looking for a Customer Service Leader to manage our customer support team. The ideal candidate will have experience in support or customer service management and possess strong leadership, communication, and problem-solving skills.As the Client Support Manager, you will oversee team performance, drive continuous...

Client Satisfaction LeadAs a Client Satisfaction Manager, you will be responsible for enhancing overall client experience by developing strategies to improve customer satisfaction.You will work closely with clients to identify areas of improvement and implement changes to ensure high-quality service delivery.About the Job:Develop and implement strategies to...

About The RoleWe are seeking an experienced Service Delivery Lead to join our team at Bidvest Facilities Management Ltd. As a key member of our operations team, you will play a critical role in delivering high-quality services to our clients.Main Responsibilities:Responsible for the motivation and managing of the divisions team members as well as ensuring...

We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed service...

Job SummaryWe are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly. The ideal candidate should have a strong understanding of US consumer behavior, customer service...

The ideal candidate will be an experienced Service Delivery Manager with a strong background in security and cleaning operations. The successful candidate will have a proven track record of managing complex service environments, ensuring regulatory compliance, and maintaining the highest levels of client satisfaction.Main ResponsibilitiesService Delivery:...

Benefits and OpportunitiesThe Client Service Delivery Manager will enjoy a range of benefits, including competitive compensation, hybrid working arrangements, and opportunities for career growth and professional development.Responsibilities:Collaborating with both internal and external stakeholders to drive continuous service improvementsMentoring more...

Customer Service Team Manager - Job DetailsAbout the Role:We are looking for a seasoned leader to head our Service Delivery Team at Lead Generation Group. This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Developing strategies to improve customer satisfaction and reduce...

Join us as an Escalations Specialist Lead and contribute to delivering exceptional customer experiences in a dynamic environment.About The PositionAs an Escalations Specialist Lead, you will be responsible for managing and resolving escalated client complaints and issues. You will also provide expert guidance and coaching to team members on complaint...

Lead Service Specialist - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 days agoJob title: Lead Customer Experience SpecialistDescriptionAbout the Position:We're seeking an Experience Quality Director to lead our support team and drive exceptional customer service.The ideal candidate will have a strong understanding of US consumer...

Job Title: Client Experience DirectorWe are seeking a seasoned leader to head our Service Delivery Team at Lead Generation Group.This critical role involves leading a team in providing exceptional customer service and resolving complex issues. The ideal candidate will have a track record of delivering exceptional customer experiences and leading...

Job Description: ICT Service Delivery LeadWe are seeking an experienced professional to lead our ICT service delivery projects. The ideal candidate will have experience in managing teams, overseeing contract management, and participating in strategic planning.Key Responsibilities:Manage a team of professionals and service providers.Oversee financial...

Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...