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Healthcare Administrator

1 week ago

Pretoria, Gauteng, South Africa iMedrecruit Full time

Job Summary:

iMedrecruit is seeking an experienced Medical Receptionist to join our team in Erasmuskloof, Pretoria.

Duties and Responsibilities:

  • Answer all calls professionally, courteously, and efficiently.
  • Take messages and ensure they are actioned by the relevant person.
  • Communicate with patients via phone, email, or SMS regarding feedback from doctors.
  • Manage patient appointments, communicate billing policy to new patients.
  • Prepare files for upcoming appointments.
  • Welcome patients in a friendly and professional manner, manage client expectations.
  • Ensure patient details on file are up-to-date, obtain new information if necessary.
  • Capture accurate information on system for new patients.
  • Contact other doctors to obtain notes and referral letters.
  • Obtain patient results and related correspondence (lab results, radiology etc).
  • Provide relevant information and forms to patients for in-room procedures, surgeries, and hospitalizations.
  • Prepare theatre list bookings and pre-authorisations.
  • Arrange Anaesthetist and Assistant for surgeries.
  • Capture clinical notes on patient files post-treatment.
  • Track cases where the doctor has assisted in surgeries.
  • Assist with doctors reports and thank you letters.
  • Track pharmacy accounts and stock.
  • Accept payments and receipt them.
  • Allocate patient payments.
  • Maintain Petty Cash.
  • Schedule admin-related appointments with doctors and service providers.
  • Liaise with contractors like hospitals, IT specialists, Suppliers etc.
  • Maintain supplier contracts and agreements.
  • Order stock from pharmacies, stationers etc.
  • Support marketing initiatives.
  • Assist the doctor with office admin tasks.