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Front Line Receptionist

2 months ago

Cape Town, Western Cape, South Africa Time Personnel Full time
Job Title: Front Line Receptionist

We are seeking a highly organized and detail-oriented Front Line Receptionist to join our team at Time Personnel. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Key Responsibilities:
  • Greet and welcome visitors, clients, and tenants in a courteous and professional manner
  • Direct visitors to the appropriate department or personnel
  • Manage incoming phone calls, emails, and messages, ensuring timely and accurate responses
  • Perform general administrative tasks such as filing, data entry, and document preparation
  • Assist in scheduling appointments and meetings for management and staff
  • Handle mail and courier services, including sorting and distributing incoming mail
  • Address and resolve tenant inquiries and concerns promptly and professionally
  • Maintain accurate records of tenant interactions and service requests
  • Coordinate with maintenance and repair teams to address property issues
  • Maintain and update office supplies inventory, ordering replenishments as needed
  • Ensure the reception area and meeting rooms are organized
  • Assist with the onboarding process for new tenants, including preparation of lease documentation
  • Update and maintain purchaser and leads databases
  • Generate and distribute reports as requested by management
  • Adhere to company policies and procedures, including confidentiality agreements and data protection regulations
  • Ensure compliance with health and safety regulations in the office environment

Requirements:

  • Matric, relevant qualification advantageous
  • Previous experience as a receptionist or in a customer-facing role preferred, especially in property management or real estate
  • Excellent communication and interpersonal skills
  • Communication in English and Afrikaans
  • Strong organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phones, printers, etc.)
  • Ability to handle sensitive information with discretion and maintain confidentiality
  • Professional appearance and demeanour
  • Strong problem-solving skills and a proactive approach
  • Ability to work independently and as part of a team

Salary: R15,000 negotiable dependent on experience

For more information, please visit our website or contact us directly.