Senior Insurance Claims Director

3 days ago


Johannesburg, Gauteng, South Africa Santam Insurance Full time
Job Description

We are seeking a highly skilled National Claims Manager to join our team at Santam, a leading insurance company in Southern Africa. The successful candidate will be responsible for the smooth running of the claims department, ensuring that all claims are processed within agreed service level agreements.

Key Responsibilities:
  • Manage a team of claims supervisors and administrators to ensure that all claims are handled efficiently and effectively.
  • Develop and implement strategies to improve claims handling processes and reduce costs.
  • Collaborate with other departments, including underwriting and accounts, to ensure seamless communication and coordination.
  • Analyze and report on claims data to identify trends and areas for improvement.
Requirements:
  • A strong background in short-term insurance, preferably with experience in high-net-worth personal lines insurance.
  • A minimum of 5 years' senior management experience, with a proven track record of leadership and people management.
  • Excellent analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.
  • A degree in a relevant field, such as business or finance.
Benefits:

We offer a competitive salary and benefits package, including opportunities for professional development and growth. Our team is passionate about delivering exceptional customer service and working together to achieve excellence.



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