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Systems Operations Lead
1 week ago
We're seeking an experienced IT Team Lead to join our team at Hyperclear Tech. As a key member of our technical team, you'll be responsible for managing the day-to-day activities of our support team, ensuring the delivery of exceptional technical support and service to our clients.
About the RoleThis is a challenging yet rewarding role that requires strong technical expertise, leadership skills, and a passion for delivering exceptional customer experiences. You'll supervise a team of technical support specialists, providing guidance and direction to ensure they have the necessary skills and knowledge to excel in their roles.
Your primary focus will be on scripting and automation, examining and identifying opportunities to automate routine tasks and processes across various operational areas to enhance efficiency and streamline workflows.
- Scripting and Automation:
- Examine and identify opportunities to automate routine tasks and processes across various operational areas to enhance efficiency and streamline workflows.
- Collaborate with the automation team to streamline system management and reduce manual intervention.
