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Cell Phone Contracts Manager

2 months ago

East London, Eastern Cape, South Africa Prudent HR Solutions Full time
Cell Phone Contracts Manager Job Description

Position Overview:

We are seeking a highly organized and detail-oriented Cell Phone Contracts Manager to oversee all aspects of our cell phone and contract operations. The ideal candidate will have a strong background in telecommunications and a passion for providing exceptional customer service.

Key Responsibilities:

  • Manage the procurement of cell phones and related equipment to ensure timely and cost-effective purchasing.
  • Maintain accurate and up-to-date inventory records, including tracking stock levels and conducting regular audits.
  • Coordinate with vendors and suppliers to negotiate contracts and ensure timely delivery of products and services.
  • Monitor and analyze contract performance to identify areas for improvement and cost-saving opportunities.
  • Process and track customer orders and contracts, including activation, upgrades, and cancellations.
  • Provide exceptional customer service by addressing inquiries and resolving any issues related to cell phone and contract services.
  • Work closely with the sales team to ensure accurate and timely processing of customer orders.
  • Stay up-to-date with industry trends and developments to make informed decisions and recommendations for improving our services.

Requirements:

  • Bachelor's degree in Business Administration, Telecommunications, or a related field.
  • 2+ years of experience in a similar role, preferably in the telecommunications industry.