Senior Care Home Operations Manager
13 hours ago
We are seeking an experienced and motivated Care Home Administrator to join our team. The ideal candidate will have previous experience as a care home administrator, with excellent communication and organizational skills.
About the Role:
The successful candidate will be responsible for providing effective and efficient reception services, responding positively to all enquiries from prospective residents and assisting with any queries they may have.
Key Responsibilities:
- Manage the provision of effective and efficient reception services.
- Coordinate admissions with the Home Manager or Deputy Home Manager.
- Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
- Maintain administration systems relating to residents.
- Liaise with appropriate departments regarding payroll, procurement, finance, and HR.
- Manage day-to-day payroll and queries.
- Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.
- Cover reception duties in the absence of the receptionist.
Requirements:
The ideal candidate will possess:
- Previous experience as a care home administrator.
- A welcoming and approachable persona.
- Confident in liaising with other members of staff and residents.
- Good time management skills.
- Able to work alone as well as part of a team to achieve the best result.
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