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Business Process Analyst

1 week ago


Sandton, South Africa Monocle Solutions Group Full time
About Monocle Solutions Group

We specialise in banking and insurance, with a focus on delivering exceptional results for our clients.

Our people are our greatest asset, and we do everything possible to nurture their growth and development.

Our Approach to Learning and Development

We believe that investing in our people's development is essential to our success. That's why we provide ongoing technical training, industry certification support, and personal development opportunities through mentorship and executive engagement.

The Benefits of Working with Us
  • Unlimited training and development - We invest in our people's development, ensuring they have the skills needed to excel in their roles.
  • Unparalleled growth and exposure - We offer our consultants the opportunity to work on a wide range of projects across various industries, allowing them to develop a broad skill set.
  • Unique and vibrant company culture - We believe that friends work better together than colleagues, which is why we encourage our employees to participate in our company-sponsored clubs and activities.
  • Ultra-competitive compensation - We reward our top performers with competitive salaries and benefits packages.
About the PMO Analyst Role

This role provides the perfect opportunity to work with one of the fastest-growing consulting firms in SA and gain direct exposure to senior stakeholders in the industry. You will assist in building and improving the PMO service offering to the broader business, providing analytical support and other related technical tasks.

This role requires a professional who is comfortable working in high-pressure environments, with senior stakeholders in consulting and the finance industry, while understanding and navigating multiple complex systems and processes. The individual must be highly motivated and adaptable.

Key Responsibilities
  • Executing improvements or new functionality that needs to be implemented in the business either relating to processes or systems.
  • Defining or optimising new and current PMO-related processes.
  • Building or improving current or new systems or reports.
  • Improving data quality processes and further defining standards.
  • Providing detailed, succinct feedback on challenges faced during the execution of PMO processes, propose solutions and implementing them.
  • Completing/updating project/system/process-related documentation for new builds or improvements.
  • Providing regular feedback to the PMO regarding progress of tasks.
  • Respectfully engaging with various internal stakeholders to drive results.