Operations Coordinator

5 days ago

Cape Town, Western Cape, South Africa VHRS Full time
Operations Administrator

We are seeking a highly organized and detail-oriented Operations Administrator to join our team. As an Operations Administrator, you will play a key role in ensuring the smooth execution of operations projects and maintaining high standards of quality and efficiency.

Key Responsibilities:
  • Coordinate and manage projects from start to finish, ensuring timely completion and alignment with project objectives.
  • Assign tasks to team members, track progress, and ensure all deadlines are met.
  • Resolve any arising problems or complaints quickly, escalating to management when necessary.
  • Meet cost, productivity, accuracy, and timeline targets while maintaining high standards.
  • Maintain performance metrics and analyze data to assess project outcomes, implement improvements, and drive operational efficiency.
  • Work closely with remote teams to manage project assignments and ensure task deadlines are met.
  • Provide regular weekly reports to the Team Lead and Department Manager on project progress and performance.
  • Follow established Standard Operating Procedures (SOPs) and accurately log and update tasks and projects using the CRM system.
  • Present monthly KPI reports on project performance, highlighting key metrics and improvement areas.
Requirements:
  • Minimum of 2 years' experience in project management.
  • Strong organizational skills to manage multiple tasks, schedules, and resources effectively.
  • Excellent communication skills (both verbal and written) for interacting with team members, managers, and external stakeholders.
  • Proven problem-solving abilities to identify, address, and resolve operational challenges.
  • Strong analytical skills to assess data, track KPIs, and make data-driven decisions.
  • High attention to detail and ability to maintain data integrity.
  • Ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously.
  • Adaptability to changing circumstances and the ability to handle unexpected challenges.
  • Strong team collaboration and leadership skills to manage projects and ensure team success.
  • Driven, self-motivated, and able to work independently with minimal supervision.
  • Outcomes-focused and committed to delivering high-quality results.
About Us:

We are a forward-thinking technology company providing cutting-edge solutions to enhance operations across the golf and leisure industry. With a focus on improving efficiency, delivering superior customer service, and leveraging advanced technology, we create custom solutions that ensure optimal performance for our clients worldwide.

We pride ourselves on fostering a culture of excellence, accountability, and continuous learning. Our new team members are held to high standards, focusing on results-driven execution and quality. At [Company Name], you'll have the opportunity to work in a fast-growing company committed to innovation and operational success.

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