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Process Improvement Specialist

2 weeks ago


Cape Town, Western Cape, South Africa IQbusiness Full time
About IQbusiness

We are creative problem-solvers who never concede defeat. Beyond IT and technology, we apply innovative solutions to complex problems. We make sure that our clients grow, whether these challenges may be overcome by utilizing research from IQbusiness and our partners, allocating teams to build and implement solutions, or deploying point expertise to address a skills shortage.

Job Requirements
  • 3-5 years' experience in data, process, and business analysis.
  • Industry knowledge in Banking, Insurance (short term and long term) and/or Retail.
  • Business knowledge in domains such as Finance, HR, SC, IT, CRM, and Digital.

The ideal candidate will have demonstratable interest and competency in technology, as well as leadership and/or a track record of results achievement. They will also be able to work independently towards the following outcomes:

  • Analysis activity and effort planning.
  • Translation of organisational needs or ambitions into feasible business solutions.
  • Understanding of business stakeholders' needs and concerns.
  • Clearly defined business, functional and technical change requirements.
  • Requirements analysis and verification of proposed solution designs.
  • Solution assessment and evaluation against requirements and overall ambitions.