Senior Hospitality Manager

8 hours ago


Johannesburg, Gauteng, South Africa Professional Career Services Full time

Established in the heart of Johannesburg North, a 5-star boutique hotel seeks an exceptional Senior Hospitality Manager to spearhead its operations. A key member of the team, you will be responsible for driving growth and delivering exceptional guest experiences.

Job Responsibilities

As a seasoned hospitality professional, you will oversee the smooth day-to-day running of the hotel, ensuring seamless delivery of services. Key responsibilities include:

  • Leading a team of 13 staff members, guiding, coaching, and inspiring them to achieve exceptional results
  • Developing and implementing strategies to enhance guest satisfaction and loyalty
  • Maintaining impeccable standards across all aspects of hotel operations, including food and beverage, housekeeping, and maintenance
  • Collaborating with the finance department to optimize financial performance and manage budgets effectively
  • Fostering strong relationships with suppliers and vendors to ensure efficient procurement processes
  • Staying up-to-date with industry trends and best practices to drive continuous improvement
Requirements

To succeed in this role, you will need:

  • A Hotel Management diploma or equivalent qualification
  • Proven experience in senior positions within 5-star hospitality, with a strong background in hotel management, finance, HR, and food and beverage
  • Excellent leadership and communication skills, with the ability to motivate and inspire teams
  • Fluency in English, both spoken and written, with basic knowledge of IT systems, including Microsoft and hotel reservation software
  • The ability to work independently and as part of a team, with a flexible approach to meet changing demands
What We Offer

In return for your expertise, we offer a comprehensive benefits package, including a Provident Fund contribution and opportunities for career growth and development. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.



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