Senior Engagement Manager, EMEA-CST-Delivery

4 weeks ago


Johannesburg, Gauteng, South Africa Amazon Web Services South Africa Pvt Ltd - D71 Full time
About the Role

We are seeking a highly experienced Senior Engagement Manager to join our team at Amazon Web Services South Africa Pvt Ltd - D71. As a Senior Engagement Manager, you will play a key role in managing internal AWS, external partner, and customer teams to drive engagements and focus on AWS solutions to help customers and partners remove constraints and accelerate their journey to AWS.

Key Responsibilities
  • Manage projects independently and deliver as part of larger teams
  • Own work streams end to end, starting by understanding the customer required outcomes, then leading the team through delivery, managing customer expectations, proactively handling risks and following an effective governance structure
  • Communicate effectively with AWS team members and stakeholders, as well as with customer counterparts
  • Achieve customer satisfaction and drive business growth
About the Team

Our team is diverse and inclusive, and we value diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • Flexible work hours and arrangements
  • Endless knowledge-sharing, mentorship, and other career-advancing resources
  • A culture of inclusion that empowers us to be proud of our differences
Requirements
  • Multiple years of Project/Program Management experience supervising and delivering enterprise-level IT engagements in IT Professional Services or consulting organization supporting Fortune 500 customers
  • Experience leading multiple Waterfall or Agile teams concurrently and/or at scale
  • Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
  • Experience preparing business reports and presenting results to C-level executives as well as to technical subject matter experts
Preferred Qualifications
  • Understanding of the value proposition of the public cloud and experience delivering cloud engagements (IaaS, PaaS, SaaS)
  • AWS experience and certification(s)
  • Actively supporting and fostering a culture of inclusion


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