Service Delivery Excellence Manager

The SDE Consultant will be responsible for overall delivery of designated client & managing the relationship.RESPONSIBILITIESGrow Relationships :Responsible for servicing & retaining the major client assigned to them.Responsible for identifying enhancements & implementing where approved.Track SLA delivery and manage accordingly at all levels including ee &...

The SDE Consultant will be responsible for overall delivery of designated client & managing the relationship. RESPONSIBILITIES Grow Relationships : Responsible for servicing & retaining the major client assigned to them. Responsible for identifying enhancements & implementing where approved. Track SLA delivery and manage accordingly at all levels...

We are looking for an experienced Delivery Excellence Manager to join our Delivery Management team. This individual will be accountable for driving delivery excellence across multiple programmes and projects, ensuring timely delivery and high-quality results.Main Purpose of the Role:The ideal candidate will be responsible for developing and implementing...

Job DescriptionWe are looking for an experienced IT Service Delivery Manager to join our team at Alos Innovative Workforce Solution (Pty) Ltd. In this role, you will be responsible for leading the delivery of IT services that meet our business needs.The successful candidate will have a deep understanding of IT service management principles, excellent...

We are seeking a Service Delivery Manager to join our team in Johannesburg. As a Service Delivery Manager, you will be responsible for overseeing the delivery of customer service, identifying areas for improvement, and developing strategies to enhance the customer experience.Responsibilities:Develop and implement strategies to improve customer satisfaction...

Job Title: Director: Service Delivery Excellence & Rapid ResponseJob Location: Gauteng, JohannesburgDeadline: April 18Minimum Requirements:Matric Certificate / Grade 12B Degree in Public Administration, Business Administration, Management Sciences or equivalent qualification recognized by SAQA at NQF level 710 years' experience preferred in...

Job Title: Director: Service Delivery Excellence & Rapid Response Job Location: Gauteng, Johannesburg Deadline: April 18 Minimum Requirements: Matric Certificate / Grade 12 B Degree in Public Administration, Business Administration, Management Sciences or equivalent qualification recognized by SAQA at NQF level 7 10 years' experience preferred...

About Our CompanyThe Business Capital Group is a dynamic and forward-thinking financial services company that offers a range of products and services to individuals and businesses. We are committed to delivering exceptional customer service and experience.Job SummaryWe are seeking an experienced IT Service Delivery Manager to join our team. The successful...

Service Excellence ManagerFnb Namibia is a dynamic financial institution that seeks to hire a skilled Service Excellence Manager to join our team.The successful candidate will be responsible for delivering exceptional service to our clients by ensuring that their needs are met promptly and efficiently. This includes understanding their requirements,...

Job title: Service Delivery Manager (JHB East Rand)Job Location: Gauteng, JohannesburgDeadline: April 11, 2025DescriptionOBJECTIVESMain Functions Of The JobService Delivery ManagerManage a portfolio of clientsBuild strong and positive relationships with clients at various levelsAll Service Level Agreements to be maintained and reported on according to set...

Job title: Service Delivery Manager (JHB East Rand) Job Location: Gauteng, Johannesburg Deadline: April 11, 2025 Description OBJECTIVES Main Functions Of The Job Service Delivery Manager Manage a portfolio of clients Build strong and positive relationships with clients at various levels All Service Level Agreements to be maintained and...

We are looking for an experienced IT Service Delivery Manager to join our team at ITC Worldwide, Ltd. In this role, you will be responsible for ensuring that our IT service delivery meets the highest standards of quality and efficiency.Job Description:Develop processes and documentation for help desk procedures.Evaluate user satisfaction and service delivery...

Job ResponsibilitiesIdentify problems requiring analyses, work with IT management and support teams on the root causes, following industry standards to develop improvement plans.Advise management and support leads on corrective actions to prevent reoccurrence of problems.Drive Quality, Develop Processes and Manage SLAs:Present updated processes and...

Rmb Nigeria Limited is looking for a highly skilled Service Delivery Manager to join our team.">Job DescriptionThe Service Delivery Manager will be responsible for overseeing the delivery of exceptional customer service, ensuring that client needs are met promptly and efficiently. This role requires strong leadership skills, attention to detail, and the...

We are seeking an Operations Coordinator to support our Customer Service team in achieving exceptional service delivery. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Support the team lead in maintaining service...

Job SummaryP RR Recruitment Services is seeking an IT Service Delivery Manager to join our team. This role offers the opportunity to work with a dynamic team and contribute to the success of our organization.About the PositionThe successful candidate will be responsible for managing production technology incidents to resolution.They will collaborate with...

IT Service Delivery DirectorEntelect is seeking a highly skilled IT Service Delivery Director to join our team.About the RoleWe are looking for an experienced professional with a strong background in IT service delivery and management. The ideal candidate will have a proven track record of delivering high-quality IT services and leading cross-functional...

We are seeking a Client Service Delivery Manager to join our team at Level-Up.About the RoleThe successful candidate will be responsible for delivering high-quality services to our clients, ensuring excellent business performance, and driving continuous improvement.This involves implementing the balanced scorecard, focusing on profitability, cost management,...

About the RoleWe are looking for an experienced Sr. Manager - Service Delivery to lead our service delivery team and drive business growth.This role involves overseeing multiple operational teams, ensuring they meet key performance indicators (KPIs) and service level agreements (SLAs).The successful candidate will have a strong background in operations...

Job Title: Service Delivery ManagerA compelling opportunity exists for a seasoned Service Delivery Manager to join our team at Teraco – A Digital Realty Company.Main Responsibilities:Manage a diverse portfolio of clients, prioritizing their needs and expectations.Foster strong relationships with clients across various levels, ensuring seamless...