Director : Service Delivery Excellence & Rapid Response

Key ResponsibilitiesContribute to the development of strategic plans for the department and branch.Lead the implementation of budget planning processes for the directorate.Ensure sound financial management and effective query resolution mechanisms.The ideal candidate will possess excellent leadership skills, a strong understanding of service delivery and...

Key Performance Areas">The successful candidate will be responsible for:">">Contribute to the development of the department and branch's strategic planning process.">Lead the directorate's Service Delivery Budget Implementation Planning (SDBIP) process.">Ensure sound financial planning and budgeting processes for the directorate.">Lead and facilitate the...

Job Overview">This role is responsible for leading the Service Delivery Excellence and Rapid Response functions within the City Of Johannesburg.">About the Role">The Director will be responsible for strategic planning, leading, directing and monitoring the implementation of service delivery excellence and co-production programmes.">Main...

IT Service Delivery DirectorEntelect is seeking a highly skilled IT Service Delivery Director to join our team.About the RoleWe are looking for an experienced professional with a strong background in IT service delivery and management. The ideal candidate will have a proven track record of delivering high-quality IT services and leading cross-functional...

We're a collaborative and dynamic work environment where every team member's voice matters.Our Service Delivery Director will be responsible for leading our customer service team, ensuring timely and effective issue resolution, and driving continuous improvement in service quality.About the RoleWe are seeking an experienced Service Delivery Director to lead...

Rapid Development ExpertWe are looking for a highly skilled Rapid Development Expert to join our team at Teraco. As a key member of our Internal Development team, you will be responsible for building and maintaining internal business applications using Rapid Development tools.Main ResponsibilitiesDevelopmentMendix development – Feature Requests, Bug Fixes...

Job OverviewThe Director of IT Service Delivery will lead the management of our Managed Services Operations Centre, ensuring exceptional service delivery in line with client needs and business objectives. This role is critical in ensuring that proactive monitoring, incident resolution, and service improvements are continually aligned with the IT roadmaps...

As a Global Response Director with World Central Kitchen, you will be responsible for leading our community outreach operations on the ground, ensuring the rapid identification and fulfillment of food needs in disaster-affected areas. The ideal candidate excels at complex problem-solving, thrives in fast-moving environments, and is versed at building...

Job title : Director: Service Delivery Excellence & Rapid Response Job Location : Gauteng, Johannesburg Deadline : April 18 Minimum Requirements : Matric Certificate / Grade 12; B Degree in Public Administration, Business Administration, Management Sciences or equivalent qualification recognized by SAQA at NQF level 7; 10 years' experience...

The SDE Consultant will be responsible for overall delivery of designated client & managing the relationship.RESPONSIBILITIESGrow Relationships :Responsible for servicing & retaining the major client assigned to them.Responsible for identifying enhancements & implementing where approved.Track SLA delivery and manage accordingly at all levels including ee &...

The SDE Consultant will be responsible for overall delivery of designated client & managing the relationship. RESPONSIBILITIES Grow Relationships : Responsible for servicing & retaining the major client assigned to them. Responsible for identifying enhancements & implementing where approved. Track SLA delivery and manage accordingly at all levels...

Medi Response OverviewMedi Response is a trusted provider of emergency medical services in South Africa, dedicated to delivering exceptional patient care and treatment.We are seeking an experienced Emergency Care Practitioner to join our team in Johannesburg, who can provide advanced life support treatments and interventions to patients in transit.Job...

About the JobMEDi RESPONSE is a leading provider of global assistance services, dedicated to delivering exceptional customer experiences. We seek a skilled Global Communications Centre Supervisor to join our team and drive operational excellence.Job Description:This role involves providing guidance and leadership to operations teams, ensuring customer...

Maintain the highest standards of emergency care with Medi Response.About the PositionWe're recruiting an experienced Emergency Care Practitioner to support our Johannesburg-based road operations team. As an operational ECP, you'll be responsible for attending medical emergencies, conducting ALS transfers, and providing vital care in transit.Job...

Job DescriptionThe Head of the Managed Services Operations Centre (MSOC) will lead and manage the Managed Services Operations Centre, ensuring exceptional service delivery in line with client needs and business objectives.Key Objectives:Lead the operations of the Managed Services Operations Centre, ensuring the highest standards of client support, incident...

Blue Pearl PTY LTD is looking for an accomplished Project Delivery Director to lead our Microsoft Dynamics 365 Business Applications team.About the RoleThis is a challenging opportunity to drive business growth, deliver exceptional client experiences, and lead a high-performing teamResponsibilitiesKey DeliverablesDevelop and implement project management...

Role OverviewMEDi RESPONSE seeks a skilled Global Communications Centre Supervisor to join our team. As a leader in global assistance services, we strive for operational excellence and customer satisfaction.Responsibilities:This role involves providing guidance and leadership to operations teams, ensuring customer service standards are met. Key...

We are looking for an experienced Delivery Excellence Manager to join our Delivery Management team. This individual will be accountable for driving delivery excellence across multiple programmes and projects, ensuring timely delivery and high-quality results.Main Purpose of the Role:The ideal candidate will be responsible for developing and implementing...

About Medi ResponseMEDi RESPONSE is a leading provider of global assistance services. We are committed to delivering exceptional customer experiences through our dedicated teams and cutting-edge technology.Job Description: The Global Communications Centre Supervisor is responsible for ensuring the operational efficiency of their allocated division. This...

Clinical Services Director OpportunityNational Renal Care Pty is seeking an experienced Clinical Services Director to lead our dialysis services across multiple sites. The successful candidate will be responsible for developing and implementing clinical policies and procedures, ensuring the delivery of high-quality patient care, and maintaining a safe and...