Franchise Operations Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Talented Recruitment Full time

Job Title: Franchise Operations Manager

About the Role:

Talented Recruitment is seeking an experienced Franchise Operations Manager to join our team. As a key member of our organization, you will be responsible for ensuring the success of our franchise locations. Your primary focus will be on managing and optimizing operational processes to drive profitability and compliance with industry best practices.

Key Responsibilities:

  • GP Management: Ensure all franchise locations meet their required gross profit targets.
  • Operational Streamlining: Assess and optimize operational processes to ensure efficiency, profitability, and compliance.
  • Franchisor Compliance: Regularly review operations to guarantee adherence to franchisor operating standards and guidelines.
  • Site Visits: Conduct frequent site visits to provide hands-on support and guidance.

Requirements:

  • Minimum 5 years of experience in a fast food, HMR, or franchise operations environment.
  • Familiarity with franchise operating standards and procedures.
  • A degree or diploma in hospitality management, food services, or business management.
  • Proven track record in operational efficiency, cost control, and franchise compliance.
  • Strong understanding of GP margins and cost management.
  • Experience managing or consulting across multiple locations is preferred.
  • Excellent verbal and written communication skills, capable of training staff and reporting to management.
  • Ability to travel frequently within the province to visit multiple sites.


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