Store Operations Manager
3 weeks ago
Job Description:
We are seeking an experienced Branch Manager to lead our retail branch and drive success in our fast-paced environment.
Key Responsibilities:
- Manage all areas of operations, including staff management, customer satisfaction, and company profitability.
- Implement strategies to foster a positive work environment and ensure superior customer service.
- Lead the team in daily planning, controlling, and organizing all resources to drive sales and achieve store profitability.
- Ensure effective people management, teamwork, and self-management.
- Manage sales, administration, and financial management, as well as stock management, store presentation, and merchandising.
- Ensure safety and security, and enable customer centricity.
Requirements:
- Grade 12 qualification.
- 3-5 years of management experience in retail or a related field.
- Retail Management/Business Diploma advantageous.
- Competencies in business acumen, driving execution, excellent communication skills, interpersonal skills, strong administrative skills, people management, planning and organizing, courage and confidence, judgment and decision-making, customer centricity, integrity, can-do attitude, drive, energy, and resilience.
About Us:
Pepkor Lifestyle is a dynamic retail company that values customer service and sales. We are committed to driving success and growth in our branch locations.
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