Insurance Administrator

4 days ago


George, Western Cape, South Africa Sydsen Group (Pty) Ltd Full time
Insurance Administrator Job Description

We are seeking a detail-oriented and organized Insurance Administrator to join our team at Sydsen Group (Pty) Ltd. The successful candidate will be responsible for managing insurance policies, processing claims, and providing exceptional administrative support to ensure smooth operations within the insurance department.

Key Responsibilities:
  • Policy Administration: Handle policy documentation, updates, renewals, and cancellations in accordance with company and regulatory guidelines.
  • Claims Processing: Assist in the submission and tracking of insurance claims, ensuring all necessary documentation is complete and accurate.
  • Customer Support: Respond to customer inquiries related to policies, premiums, and claims. Provide exceptional customer service and follow up on unresolved issues.
  • Database Management: Maintain accurate records of all policies, claims, and related information in the company's insurance system.
  • Compliance: Ensure all processes comply with insurance regulations and company policies.
  • Payment Processing: Assist with invoicing, premium collections, and payment reconciliations.
  • Reporting: Prepare regular reports for management on claims status, policy updates, and customer queries.
  • General Administration: Support the department with general administrative tasks such as filing, correspondence, and scheduling.
Requirements:
  • Experience: Previous experience in insurance administration or a related field is advantageous.
  • Skills:
    • Strong organizational skills with attention to detail.
    • Good communication skills, both written and verbal.
    • Proficiency in Microsoft Office (Excel, Word, etc.) and familiarity with insurance software.
  • Education: A high school diploma or equivalent; a relevant qualification in insurance or administration is beneficial.
  • Personal Attributes:
    • Ability to work under pressure and manage multiple tasks.
    • Excellent customer service skills.
    • A proactive and responsible attitude towards tasks.

Please note that only candidates with the required experience will be considered and contacted. If you are not contacted, kindly consider your application unsuccessful.

Apply ONLINE now at: www.sydsenrecruit.com



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