Senior Restaurant Supervisor

3 weeks ago


Cape Town, Western Cape, South Africa Trade On SA Full time
Job Overview:

We are Trade On SA, a leading fast-food brand in South Africa, and we are looking for a highly motivated Senior Restaurant Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant and driving sales growth through effective leadership and customer service.

About the Role:

The Senior Restaurant Supervisor will be responsible for managing staff, controlling costs, and developing systems and procedures to improve customer satisfaction and loyalty. You will also be responsible for recruiting, training, and developing staff to achieve business objectives.

About You:

To be successful in this role, you will need to have prior supervisory experience and excellent leadership skills. You should also have strong communication and problem-solving skills, as well as the ability to work effectively under pressure.

Key Responsibilities:
  • Manage staff schedules and rotas to ensure adequate coverage and optimal productivity.
  • Monitor and control costs, including labour, inventory, and supplies, to ensure efficient use of resources.
  • Develop and implement effective systems and procedures to improve customer satisfaction and loyalty.
  • Recruit, train, and develop staff to achieve business objectives and drive sales growth.
Requirements:
  • Grade 12 or equivalent qualification.
  • Prior supervisory experience in a fast-paced environment.
  • Excellent leadership and communication skills.
  • Able to work effectively under pressure and manage multiple tasks simultaneously.
  • Strong analytical and problem-solving skills.
Salary:

R160,000 - R200,000 per annum, depending on experience.

Benefits:
  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for career advancement within the company.


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