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Hospitality Manager
2 weeks ago
Our company, ProDevelopment Group, is looking for a skilled Hospitality Manager to oversee the daily operations of our coffee shop in Cape Town's southern suburbs. As a Halaal-certified establishment, we pride ourselves on providing a welcoming environment and exceptional service to our diverse clientele.
We are seeking an experienced professional with strong leadership and team management skills to lead and mentor staff across all departments, fostering a positive and collaborative environment.
The ideal candidate will develop and implement strategies to improve overall service and customer satisfaction, manage financials efficiently, and ensure compliance with Halaal standards, health and safety regulations, and company policies.
Maintaining high standards of cleanliness and operational efficiency is crucial to the success of this role. A degree in hospitality management or a related field is a plus, but not required.
This is a challenging yet rewarding opportunity for a Service Excellence Leader to join our team and contribute to delivering outstanding results.
- Maintain high standards of overall service and guest satisfaction.
- Achieve financial targets and manage resources effectively.
- Ensure staff compliance with Halaal standards, health and safety protocols.
- Foster a positive and productive work environment.
