Local Government Administrator

5 days ago


Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

About the Position:

The eThekwini Municipality is looking for a dedicated and results-driven Senior Customer Care Officer to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring the smooth operation of a one stop shop.

Key Responsibilities:

  • Deliver excellent customer service to clients.
  • Manage staff performance and development.
  • Implement quality improvement initiatives.
  • Maintain accurate records and reports.
  • Collaborate with other departments to achieve unit goals.

Requirements:

  • Relevant diploma or degree in the Administrative field.
  • Valid driver's license.
  • At least 4 years' experience in customer service.
  • Excellent communication and interpersonal skills.

Preferred Requirements:

  • Postgraduate qualification in the Administrative field.
  • More than 5 years' experience in customer service.

Benefits:

  • Housing subsidy: yes
  • Annual leave: yes
  • Medical aid: yes
  • Pension fund: yes
  • Salary: R372,957.32 / R484,118.58 per annum
  • Thirteenth cheque: yes


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