Senior Customer Experience Consultant

7 days ago


Nelspruit, Mpumalanga, South Africa PG Glass Full time

We are seeking a highly skilled and experienced Senior Customer Service Consultant to join our team at PG Glass. As a key member of our Fitment Centre operations, you will provide exceptional customer service, handle claims efficiently, and contribute to achieving our business goals.

Your primary responsibilities will include managing daily operations, providing administrative support, and maintaining high levels of customer satisfaction. You will work closely with our customers, fitters, and other team members to ensure seamless service delivery and maintain a positive working environment.

To excel in this role, you should have a solid understanding of the glass industry, excellent problem-solving skills, and the ability to analyze situations and make informed decisions. Strong leadership skills, effective communication, and the capacity to build strong relationships with colleagues and clients are essential.

You will be part of a dynamic team that prioritizes customer satisfaction and aims to deliver exceptional results. If you are a motivated and results-driven individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.



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