Senior Client Service Representative

3 days ago


Johannesburg, Gauteng, South Africa NedBank Full time
Requirements
  • Min 5 years' experience as an Ombudsman Liaison specialist in Long-term Insurance with a focus on dispute resolution.
  • Essential qualifications: Matric / Grade 12 / National Senior Certificate and Advanced Diplomas/National 1st Degrees.
  • Preferred Qualifications: Admitted Attorney.

Desirable Skills and Knowledge:

  • Financial Accounting Principles
  • Performance management
  • Relevant legislative & regulatory knowledge
  • Governance, risk and controls
  • Management information and reporting principles, tools, and mechanisms
  • Communication Strategies
  • Client Service Management
  • Operations planning
  • Dispute resolution practices
  • Legal knowledge


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