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Service Delivery Executive

2 weeks ago

Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time
About the Position

We are looking for a highly skilled Service Delivery Executive to join our team.

In this role, you will support and motivate your team to make sure they're on track to meet client goals.

You will work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call.

A strong ability to bring people together and create a positive work environment is essential for this role.

Main Responsibilities
  1. Support and motivate team members to meet client goals
  2. Answer associate questions, issues, and customer escalations
  3. Ensure quality customer experience on every call
  4. Bring people together and create a positive work environment