Head of Service Delivery
6 days ago
We are seeking a highly motivated and results-driven individual to lead our facilities management services as General Manager. The successful candidate will possess excellent leadership skills, technical expertise, and a passion for delivering exceptional customer experiences.
Key Performance Indicators:- Service Quality
- Ensure consistent delivery of high-quality services, meeting or exceeding client expectations.
- Maintain a customer-centric approach, engaging with clients to understand their evolving needs and preferences.
- Continuously gather and act upon feedback, driving improvements to our services and processes.
- Financial Performance
- Develop and execute strategies to drive revenue growth and increase profitability.
- Collaborate with cross-functional teams to identify opportunities for cost reduction and process optimization.
- Maintain accurate financial records, ensuring transparent and timely reporting.
- Employee Engagement
- Foster a positive, inclusive work environment that promotes employee satisfaction and retention.
- Develop and implement initiatives to enhance employee development, recognizing and rewarding outstanding performance.
- Cultivate a culture of open communication, empowering employees to share ideas and contribute to decision-making processes.
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Head of Department: Service Delivery
5 days ago
Cape Town, Western Cape, South Africa Western Cape Full timeThe Department of Cultural Affairs and Sport invites applications for a Head of Department: Service Delivery. This key leadership role involves overseeing the operational management of our department's working relationship with the Corporate Services Centre.About the PositionYou will report directly to the Head of Department and be responsible for developing...
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Head of Corporate Financial Services
2 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeHead of Corporate Financial Services Job OpportunityWe are seeking a Head of Corporate Financial Services to join our client's team at Service Solutions Staffing.The successful candidate will be responsible for managing the process leading to accurate budgets and forecasts as well as statutory closings.This includes implementing and assessing internal...
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Service Delivery Head
5 days ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeKey ResponsibilitiesDevelop operational processes and strategies to drive efficiency and revenue growth.Collaborate with the CEO to align company goals with service delivery objectives.Optimize team performance through coaching, training, and performance tracking.Ensure quality control and compliance with industry best practices.
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Cape Town, Western Cape, South Africa Ekco Group Full timeAbout EkcoFounded in , Ekco is now one of the fastest growing cloud solution providers in EuropeWe specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments. In a few words, we take businesses to the cloud and backWe have over highly...
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Head of Delivery
5 days ago
Cape Town, Western Cape, South Africa Construct Education Full timeLocation: Cape Town Reporting Line: Chief Operating Officer (Cape Town)Working Practices: Hybrid. Monday and Thursday in office - remaining days remote. Employment type: PermanentAre you a strategic leader passionate about driving high-impact global projects? Do you thrive in fast-paced, dynamic environments, ensuring teams deliver excellence at scale? If...
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Head of Delivery
3 days ago
Cape Town, Western Cape, South Africa Construct Education Full timeReporting Line: Chief Operating Officer (Cape Town)Working Practices: Hybrid. Monday and Thursday in office - remaining days remote.Employment type: PermanentAre you a strategic leader passionate about driving high-impact global projects? Do you thrive in fast-paced, dynamic environments, ensuring teams deliver excellence at scale? If so, this opportunity is...
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Cape Town, Western Cape, South Africa Advania Company Full timeHead of Project DeliveryAbout Us:We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering...
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Service Delivery Lead
5 days ago
Cape Town, Western Cape, South Africa Tata Consultancy Services Full timeAt Tata Consultancy Services, we are seeking a highly skilled and motivated Service Delivery Lead to join our dynamic team. The ideal candidate will be responsible for ensuring the successful delivery of IT services to our clients, managing service performance, and driving continuous improvement.This role requires a blend of technical expertise, leadership,...
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Retail Service Delivery Expert
2 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeJob SummaryWe are seeking a highly skilled and experienced Park Operations Manager to join our team at Service Solutions Staffing. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our retail store, including supervising staff, managing inventory, and maintaining a high level of customer...
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Service Delivery Manager
4 days ago
Cape Town, Western Cape, South Africa Tata Consultancy Services Full timeJob Title – Service Delivery ManagerCompany – TCS (MEA)Location – City of Cape Town, South AfricaJob type – Full timeAbout Us :Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS...
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Cape Town, Western Cape, South Africa Wcgov Full timePosition Summary:">We are seeking a highly motivated and experienced individual to fill the role of Deputy Director: Corporate Services Relations Management. This position involves supporting the head of department and senior management in operational management of the department's working relationship with the Corporate Services Centre.">Main...
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Service Delivery Administrator
2 days ago
Cape Town, Western Cape, South Africa Pure Placements Full timeAre you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? We're looking for a Service Delivery Administrator to support our Service Delivery Managers and ensure seamless service to our clients.What You'll Be Doing:Act as the key support for Service Delivery Managers,...
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Service Delivery Director
5 days ago
Cape Town, Western Cape, South Africa Bidvest Facilities Management Full timeAbout This Opportunity:We are seeking a highly motivated and experienced Service Delivery Director to lead our facilities management division. As a Service Delivery Director, you will be responsible for developing and implementing strategic plans to improve service delivery and operational efficiency.Key Responsibilities:Develop and implement strategic plans...
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IT Service Delivery Manager
6 days ago
Cape Town, Western Cape, South Africa Potentiam Ltd Full timePotentiam Ltd offers comprehensive IT services to European SMEs, empowering them to succeed in a rapidly changing market.We are looking for an IT Service Delivery Manager to join our team, ensuring seamless operation of our clients' IT services.Responsibilities:Manage the delivery of IT services to clientsCollaborate with stakeholders to gather relevant...
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Service Delivery Specialist
20 hours ago
Cape Town, Western Cape, South Africa Ascensos Full timeResponsibilitiesThe Service Delivery Specialist will be responsible for ensuring service excellence, process improvement, and customer satisfaction through quality assurance frameworks, coaching, and data-driven insights.This involves conducting quality audits, driving calibration sessions, and ensuring compliance with KPIs and SLAs.Provide constructive...
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Service Delivery Lead
4 days ago
Cape Town, Western Cape, South Africa Tata Consultancy Services Full timeCompany Overview:Tata Consultancy Services (TCS) is a leading IT services, consulting and business solutions organization with over 50 years of experience in partnering with top businesses worldwide.The company offers a unique combination of consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions...
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Head of Traditional Retail
2 days ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeService Solutions Staffing is seeking a highly motivated and experienced Strategic Retail Manager to lead their retail division in South Africa.The successful candidate will have proven experience in traditional retail management, preferably in premium or FMCG sectors, and a strong understanding of the South African retail landscape.The Premium Products...
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Service Delivery Director
5 days ago
Cape Town, Western Cape, South Africa Sanlam Full timeJob RequirementsWe are seeking a Service Delivery Director to join our team at Sanlam. As a Service Delivery Director, you will be responsible for leading, partnering, transforming, and delivering digital workplace services. You will be a trusted advisor/partner to Information Technology colleagues and lines of business, helping them make informed strategic...
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Service Delivery Manager
2 days ago
Cape Town, Western Cape, South Africa Teraco Full timeThe Service Delivery Manager will be involved in a variety of tasks to provide a high level of service delivery to new clients and create long-term client relationships for the existing portfolio of clients.PURPOSE OF THE ROLETaking full ownership and responsibility for operational delivery and stability of clients assigned, and support other SDMs in...
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Service Delivery Manager
2 days ago
Cape Town, Western Cape, South Africa Vision Elevators Full timeJob SummaryThis role requires an experienced professional to lead and manage the service delivery team at Vision Elevators.Deliver high-quality services to customers.Maintain strong relationships with customers and stakeholders.Key ResponsibilitiesDevelop and implement service delivery strategies.Monitor and report on key performance indicators.Provide...