Technical Solutions Specialist

7 days ago


Cape Town, Western Cape, South Africa Uptime Solutions Full time

Job Description

As a Senior Technical Support Professional at Uptime Solutions, you will be responsible for providing technical support and maintenance services to our clients. You will be part of a dynamic team that strives to deliver exceptional IT services and consulting expertise.

About the Role

This is a mid-senior level position that requires strong technical skills and experience in troubleshooting and resolving complex IT issues. The ideal candidate will have a broad range of skills, including server installation and management, workstation troubleshooting, switch and firewall configuration, and virtual networking setup.

Key Responsibilities

  • Install and manage servers, workstations, and other network devices
  • Troubleshoot and resolve complex IT issues
  • Configure and manage switches, firewalls, and virtual networks
  • Implement and manage Microsoft Office 365 and Azure solutions
  • Provide technical support and guidance to end-users

Benefits and Opportunities

  • Access to company-funded training and development opportunities
  • Cross-border collaboration with leading MSPs and colleagues worldwide
  • Learning and exposure to the latest technologies
  • A workplace committed to diversity, equity, inclusion, and belonging culture
  • Hybrid / Remote working options


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