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Account Manager

2 months ago

Johannesburg, Gauteng, South Africa TalentCru Full time
Job Title: Account Manager

TalentCru is seeking a highly skilled and experienced Account Manager to join our team. As an Account Manager, you will be responsible for identifying and validating client opportunities, developing conceptual proposals, and ensuring client satisfaction.

Key Responsibilities:
  • Client Development and Validation: Identify and validate selected client opportunities, collaborate with stakeholders to provide a conceptual solution, and develop a proposal that aligns with the client's needs.
  • Finance: Agree on business terms, articulate them into the Service Level Agreement, and ensure invoicing process is clearly understood and communicated to internal stakeholders.
  • Customer Service: Ensure thorough briefing of client information and project documentation to the Operational team, ensure client reports are to standard, and provide timely reports to the client.
  • Administration: Update the sales pipeline weekly, update the CRM with appropriate information, and prepare and present sales reports to the Manager monthly.
  • Post Sales Stakeholder Management: Ensure ongoing relationship building to retain the client and identify new sales opportunities.

Requirements:

  • Degree or Diploma or equivalent with sales and or marketing/management/SDF
  • At least 2-3 years or more sales experience
  • Must have Technical experience in Training Development space
  • Must have own vehicle

Preferred Qualifications:

  • Excellent verbal and written communication skills
  • Strong business acumen/ability to hold in-depth discussions on business topics
  • Innovation and creativity in the development of products and solutions for clients
  • Customer/client focus
  • Pro-active, structured, deadline focused and passionate about learning and development
  • Flexible
  • Results-driven
  • Ability to work independently
  • Strong interpersonal skills and ability to operate in different cultures
  • Conflict resolution and negotiation skills
  • Proven track record of achievement of sales targets
  • Strong understanding of client and market dynamics and requirements
  • Uncompromising standards of excellence, integrity attention to detail
  • Ability to work in a structured environment