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Business Performance Director

1 week ago

Sandton, South Africa ClearSource Full time

ClearSource is a people-driven organization that thrives in fast-paced environments. We are seeking an exceptional Operations Manager to partner with our Director of Operations and drive performance, growth, and success.

We believe in Making Lives Better—for our employees, our clients, and their customers. Our core values drive everything we do:

  • Customer First – We deliver exceptional customer experiences.
  • Personal Accountability – We do the right thing and do it well.
  • Humble Courage – We seek feedback, grow, and improve.
  • Hungry – We bring passion, energy, and drive to everything we do.
  • Happy & Healthy – We choose well and live well.

This role involves leading and mentoring teams, analyzing key performance indicators (KPIs), and implementing strategic solutions. You will also partner with clients, collaborate with support teams, and maintain a high-energy environment.

Requirements
  • Excellent English communication skills
  • Bachelor's degree
  • 4+ years of leadership & managerial experience
  • 5+ years of BPO experience
  • 3+ years as an Operations Manager

We offer competitive benefits, career growth opportunities, and a dynamic company culture. If you're ready to inspire teams and drive performance, apply now.