Service Operations Coordinator

1 week ago


Middelburg, Mpumalanga, South Africa First Degree Recruitment Full time

First Degree Recruitment is looking for an experienced Vehicle Service Advisor to join our team in Mpumalanga. As a Service Advisor, you will be responsible for managing service bookings, customer inquiries, and coordinating with the service department to ensure excellent customer service.

Your key responsibilities will include:

  • Greeting customers and assessing their service needs.
  • Scheduling and managing service appointments.
  • Providing accurate cost estimates and service timelines.
  • Maintaining customer records and service histories.
  • Updating customers on service progress and managing warranty claims.
  • Promoting additional services as needed.

To succeed in this role, you will need:

  • A minimum of 2 years' experience as a Vehicle Service Advisor or equivalent role.
  • Strong communication and customer service skills.
  • Organized with attention to detail.
  • Knowledge of automotive systems and service procedures.
  • A valid driver's license and own transport.
  • A Grade 12 or equivalent qualification.

The estimated salary for this position is R280,000 - R380,000 per annum, based on the location and job requirements. Benefits include a competitive salary, incentives, and company benefits.


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