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Performance Optimization Lead

1 week ago

Cape Town, Western Cape, South Africa Pedros Chicken Full time

About the Role

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Pedros Chicken is seeking an experienced Junior Operations Manager to join our team. As a member of our leadership team, you will play a key role in driving business growth, improving operational efficiency, and enhancing customer satisfaction.

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Key Responsibilities:

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  • Develop and implement operational processes and procedures to drive business growth and improve customer satisfaction.
  • Conduct regular site visits to monitor performance and provide coaching to store staff.
  • Analyze data to identify areas for improvement and implement changes to drive business growth.
  • Maintain accurate records and reports to track key performance indicators.
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Requirements:

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  • A minimum of 2 years' experience in a similar role or in a related field such as marketing or business development.
  • Proven track record of delivering results-driven projects and improving business performance.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to build relationships with colleagues, customers, and suppliers.
  • Proficiency in MS Office and other relevant software applications.