Apple Store Leadership Opportunity
3 weeks ago
iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
About the Role
The iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore. Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
Key Responsibilities
• Provide strategic leadership to the iStore team
• Ensure excellent customer service and sales growth
• Manage sales teams and operations effectively
• Foster a collaborative and dynamic work environment
• Stay up-to-date with industry trends and competitor activity
Requirements
You need to have:
1. Matric and tertiary preferred education
2. 3 Years managing sales teams
3. Retail operations experience and knowledge
4. Leadership experience
5. Matrix management capability to ensure co-operation across business functions
6. Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
7. Customer Focus
8. Situational Awareness
9. Organisation and Planning
10. Effective Communication
What We Offer
We offer a competitive salary package, including an estimated salary range of $60,000 - $80,000 per annum, depending on experience. You will also receive opportunities for professional growth and development, as well as a dynamic and supportive work environment.
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