Systems and Product Support Specialist
16 hours ago
We are seeking an experienced Administrative Assistant to join our team. As a key member of the Cullinan team, you will play a vital role in supporting the day-to-day operations of product and system management.
Key Responsibilities:
- Product and System Support: Provide assistance to the Product and Systems Manager with helpdesk queries and the loading of contractual information into UDMS.
- Accurate Information: Ensure that accurate information is provided to consultants and other relevant parties.
- Helpdesk Queries: Attend to Helpdesk Queries in a timely manner, resolving them satisfactorily and providing effective communication.
- Line Manager Support: Provide support to the line manager as needed, assisting with tasks and responsibilities.
Requirements:
- Grade 12 (Essential): A minimum of Grade 12 qualification is required.
- Travel/Tourism Industry Exposure: Previous exposure to the Travel/Tourism industry is highly desirable.
- Knowledge of Travel Products: Good knowledge of travel products, including accommodation, transport, restaurants, entrance fees, and guides within Southern and East Africa.
- Negotiating Contracts: Understanding of negotiating contracts pertaining to the above would be an advantage.
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