Business Operations Strategist

7 days ago

Johannesburg, Gauteng, South Africa Diebold Nixdorf Full time

Job Title: Business Operations Strategist

Location: Gauteng, Johannesburg

Estimated Salary: R1 200 000 - R1 800 000 per annum

About the Role:

We are seeking a seasoned Business Operations Strategist to join our team at Diebold Nixdorf.

Key Responsibilities:
  • Operational & Financial Reporting: Develop and maintain comprehensive reports on operational performance, focusing on financial metrics such as P&L, gross margin, and operating expenses. Prepare weekly, monthly, quarterly, and annual reports for senior leadership to inform decision-making and strategy development.
  • Data Analysis & Insights: Collect, analyze, and interpret operational data to identify trends, issues, and opportunities for improvement. Provide actionable insights to the business, highlighting areas for cost savings, operational efficiency, and revenue growth.
  • P&L Performance Monitoring: Track and analyze Profit & Loss performance across the business, identifying areas of variance and suggesting corrective actions. Collaborate with finance and department heads to ensure alignment between financial targets and operational performance.
  • Cost Management & Efficiency: Identify areas for cost savings within the business, particularly around operational expenses. Monitor the implementation of cost-saving measures and evaluate their impact on gross margins and overall profitability. Work closely with cross-functional teams to develop and implement process improvements that drive operational efficiency.
  • Support for Decision-Making: Provide financial data and analysis to support key decisions made by the Area Service Delivery and other senior leaders. Assist in the preparation of business cases and financial models to support new initiatives, projects, or investments.
  • Cross-Functional Collaboration: Work closely with key stakeholders across the business, including finance, operations, human resources, and sales, to ensure that business strategies and operations are aligned. Support the development of dashboards and reporting tools that provide visibility into operational performance for senior leadership.
  • Risk and Compliance Monitoring: Identify and report on potential financial and operational risks, ensuring that these risks are mitigated and managed appropriately. Ensure compliance with internal policies and procedures, as well as external regulations that affect business operations.
  • Process Improvement: Continuously seek opportunities to streamline reporting processes and improve the quality of data analysis. Support the implementation of new systems or tools that improve the efficiency of operations and reporting. Support the implementation of Lean within Services MEA as part of the Lean community and the shift to a culture of continuous improvement.
Requirements:
  • A minimum of 5-7 years of relevant experience as a business operations practitioner or equivalent combination of education and experience.
  • Excellent analytical, computer, and problem-solving skills.
  • Excellent understanding of key services-related metrics, financial & non-financial.
  • Proficiency in data analysis tools such as Excel, Power BI.
  • Ability to understand processes and awareness about service operations.
  • Basic knowledge of LEAN.
  • Must be a team player and understand motivating and leading a team without direct supervisory responsibility.
  • Self-motivated to implement goals with minimal supervision.
  • Strong communication skills, including verbal, presentation, and interpersonal.
  • Ability to multi-task.
  • Hands-on orientation.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Excellent business English skills (written and spoken).
Preferred Qualifications:
  • 5+ years industry experience in a similar role.
  • Direct experience of solutions similar to the DN portfolio (SW, Products, Service).

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