Hotel Rooms Division Manager
2 months ago
We are seeking a highly skilled and experienced Rooms Division Manager to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for the management and coordination of all Rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary goal will be to ensure that our guests receive exceptional service and that our hotel meets the brand's standards.
Key Responsibilities- Champion the brand's service vision for product and service delivery.
- Communicate a clear and consistent message regarding departmental goals to produce desired results.
- Make and execute the necessary decisions to keep property moving forward toward achievement of goals.
- Monitor and promote room rates, specials, and promotions at the residence.
- Monitor expected arrivals and departures.
- Coordinate and make preparations for group activities.
- Run and review critical information contained in Rooms division reports.
- Operate all department equipment as necessary and reporting malfunctions.
- Ensure employees have the proper supplies and uniforms.
- Understand night audit procedures and being able to comprehend and utilize reports as necessary.
- Understand and comply with loss prevention policies and procedures.
- Assist in ensuring the property's crisis management plan is followed as applicable.
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
- OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
As a Rooms Division Manager at Marriott International, you will have the opportunity to work with a diverse team of professionals, develop your leadership skills, and contribute to the success of our hotel. We offer a competitive salary, benefits package, and opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction.
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